SOFIA GARCIA
Ocoee,FL
Summary
Self-motivated administrative professional with years of customer service experience willing to grow and learn. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitperson
Universal Studios Orlando
10.2021 - Current
- Greeted guest and shared knowledge of menu options.
- Took orders for food and beverages.
- Worked with POS system's to place orders, manage bills and collect payments.
- Bussed and reset tables to maintain work areas clean and ready for next customers.
Office Administrator
KMG Fence, LLC
02.2021 - 08.2022
- Answered multi-line phone system, routed calls, delivered messages to staff or transferred call's where needed.
- Followed proper protocol to notarize documents.
- Collected payments, issued receipts and updated accounts to reflect new balances
- Sorted and distributed incoming mail
- Maintained/updated filing and inventory
- Entered payroll into system and helped with writing checks.
Office Secretary
Parlament Roofing & Construction
05.2019 - 01.2021
- Answered and directed incoming calls where needed.
- Prepared and issued all roofing permits.
- Applied for permits with each city online or in person, to their requirements.
- Followed proper protocol to notarize documents.
- Handled daily scheduling tasks and provided administrative support by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Server
Texas Roadhouse
09.2018 - 10.2019
- Greeted guest by reviewing menu items, restaurant specials and recommendations.
- Used POS terminal to place orders and collect payments.
- Made sure guest had an excellent experience by assisting them on anything they needed while dining
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Education
High School Diploma -
Ocoee High School
Skills
- Customer Service-Oriented
- Time Management
- Team Player
- Multitasking Abilities
- Flexible
Certification
- CNP - Certified Notary Public
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Waitperson
Universal Studios Orlando
10.2021 - Current
Office Administrator
KMG Fence, LLC
02.2021 - 08.2022
Office Secretary
Parlament Roofing & Construction
05.2019 - 01.2021
Server
Texas Roadhouse
09.2018 - 10.2019
High School Diploma -
Ocoee High School
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