Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Garcia

New York

Summary

hi! My name is sofia, i speak english and Spanish. I am based in New York astoria looking for a part time job. My schedule is very flexible at the salon Since is part time. I am full of energy and eager to work and learn new skills.

I am a Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Overview

7
7
years of professional experience

Work History

Hairstylist

HER the Beauty Bar
10.2019 - Current
  • Consistently maintained cleanliness of the
  • Part time
  • workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Determined appropriate hair treatments based on conditions and textures.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
  • Assisted in training new stylists, sharing knowledge and ensuring high standards of service.
  • Managed inventory of hair care products and tools, ensuring availability of necessary items.

Team Member

Ghetto Friends
01.2021 - 12.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Assisted in successful promotional events, engaging customers and driving sales growth.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • sewing skills
  • screen printing skills

Shipping Supervisor

Edithlex
05.2022 - 06.2024
  • Maintained accurate documentation for all
  • Knows how to use shippo
  • shipments, ensuring compliance with regulatory requirements.
  • Pulled, verified, and packaged items for shipment.
  • Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
  • Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
  • Communicated between customers, suppliers, and shipping companies to check on deliveries.
  • Inspected merchandise and sent damaged pieces for repair before shipment.

Babysitter

Family Friends & Others
07.2018 - 11.2021
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Adapted activities to meet varying needs and interests of children under care.

Sunnyside Pizza

Cashier Customer Service
09.2018 - 09.2020
  • Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
  • Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
  • Streamlined the order-taking process to reduce wait times for customers, resulting in higher repeat business.
  • Maintained compliance with local health department regulations by enforcing strict sanitation practices and food handling guidelines.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed inventory levels to minimize waste and reduce costs while ensuring consistent product availability.
  • Analyzed sales data to identify trends in customer preferences, adjusting menu offerings accordingly to maximize profits.
  • Tracked food production levels, meal counts, and supply costs.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

High School Diploma -

Queens Technical High School
Sunnyside, NY
06-2019

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Customer consultation
  • Schedule management
  • Advanced communication skills
  • Strong leader
  • Appointment coordination
  • Sales expertise

Languages

Spanish
Native or Bilingual

Timeline

Shipping Supervisor

Edithlex
05.2022 - 06.2024

Team Member

Ghetto Friends
01.2021 - 12.2024

Hairstylist

HER the Beauty Bar
10.2019 - Current

Sunnyside Pizza

Cashier Customer Service
09.2018 - 09.2020

Babysitter

Family Friends & Others
07.2018 - 11.2021

High School Diploma -

Queens Technical High School

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Sofia Garcia