Sofia Garcia
Dallas,TX
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Driver position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Transport Driver
ComTrans
07 2020 - 06 2024
- I started my day picking up my first client early in the morning going to doctor appointments or dialysis
- Followed my scheduled route from client to client, for 10 to 12 hours daily.Also worked weekends if necessary.
- Communicated effectively with patients'' families, keeping them informed of the transportation process and answering any questions they had.
- Streamlined transportation routes by utilizing GPS technology and local knowledge of traffic patterns, resulting in faster transport times for patients.
- Completed thorough vehicle inspections on a regular basis, ensuring safe operation and compliance with regulatory standards.
Service Porter
Manheim Auto Auctions
07 2018 - 07 2020
- I moved cars around lot, made sure they had gas, powered up the battery
- Until they ended up on auctionfloor.
- Performed cleaning and maintenance duties as directed.
Insurance Agent/Customer Service Representative
Pronto Insurance Agency
12.2016 - 07.2018
- Following leads to sell insurance policies, marketing,Calling clients, taking payments, selling insurance policies.
Cook
Taco Cabana
04.2014 - 09.2016
- Cooking and frying chips, taco shells, and tortilla bowls daily
- Then rolling lots of Flautas for every shift.Making sure the line had all the queso they needed hot,taco meat and enchilada sauce
- Frying up sopapillas as ordered.Frying up Flautas as ordered.And at the end of shift washed all dishes for the shift.
Associate Trainer
Panera Bread
10.2012 - 02.2014
- Arriving at 5 am to fill all the shelves with bread and pastries, and fresh bagels
- Greeting customers, taking their food order for breakfast, serving their coffee, drinks.Keeping shelves full through out the day.At the end of my shift, I count my register, and turn in my till.
Cashier/baker/cake decorator
Brookshires Brothers
03.2009 - 11.2013
- I was a cashier, cake decorater, and baker
- I kept up with inventory, ordered supplies, and tended to customers in deli.
Tax preparer
Jackson Hewitt
10.2009 - 03.2010
- Greeted customers, prepared taxes, cut checks, and other duties assigned by supervisor.
Education
Certificate Computer technology in Administrative Assistant -
Sam Houston State University
Huntsville, TXDecember.2006
Skills
- Food Service (10 years)
- Baking (10yrs)
- Fast Food (2 years)
- Customer Service (10 years)
- Customer Care (10 years)
- Crew Member
- Security (6 years)
- Tax Experience
- Food Preparation (10 years)
- Insurance Sales (1 year)
- Serving Experience
- Retail Sales
- Cake Decorating
- Administrative Experience
- Route driving (4 years)
- Delivery Driver Experience
- Transport,HIPPA, CPR, Workplace violence, (4 years)
- Cash Handling (10 years)
- Computer Operation
- Spanish
- Awards
- Best New Employee
- November 2018
- Received an award for being the best new employee
- Certifications and Licenses
- Driver's License
- CPR Certification
- Assessments
- Customer Service Skills — Completed
- October 2018
- Measures a candidate's skill in evaluating approaches to customer service & satisfaction
- Full results: Completed
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Computer skills, Microsoft word,been using personal computer for over20 years
- First Aid/CPR
- Self-Motivated
Additional Information
- Authorized to work in the US for any employer
Certification
- Defensivé Driving
- 5years experience route driving
- PASS certification-Pàtient àssistance,safety,and sensetivity,
- to safely transport passengers with dissabilities and special needs.
- CPR certified
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agent/Customer Service Representative
Pronto Insurance Agency
12.2016 - 07.2018
Cook
Taco Cabana
04.2014 - 09.2016
Associate Trainer
Panera Bread
10.2012 - 02.2014
Tax preparer
Jackson Hewitt
10.2009 - 03.2010
Cashier/baker/cake decorator
Brookshires Brothers
03.2009 - 11.2013
Patient Transport Driver
ComTrans
07 2020 - 06 2024
Service Porter
Manheim Auto Auctions
07 2018 - 07 2020
Certificate Computer technology in Administrative Assistant -
Sam Houston State University
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