Summary
Overview
Work History
Education
Skills
Timeline
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Sofia Goffredo

Philadelphia,PA

Summary

Adept at enhancing customer experiences and streamlining operations, I excelled in multitasking and guest engagement at Restauant. Leveraging exceptional organizational skills and a strong work ethic, I improved service efficiency and fostered warm customer relationships. My proficiency in cash handling and commitment to team collaboration significantly contributed to workplace productivity and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Server

Restaurant
06.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Inspected dishes and utensils for cleanliness.

Babysitter

Family Members
06.2022 - 08.2024
  • Played games, watched movies, and took the children to get ice cream.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted children with homework assignments and special projects across different subjects.
  • Planned fun outings and educational activities to keep children entertained.
  • Transported children to and from activities using personal or family vehicle.

File Organizer

Renzi Medical
05.2022 - 09.2022
  • Conducted regular audits of files to ensure accuracy and completeness, identifying and correcting any discrepancies found.
  • Enhanced office productivity by creating an easily navigable digital filing system.
  • Contributed to cost reduction efforts by optimizing storage solutions and eliminating unnecessary expenses related to physical materials.
  • Trained new staff members on proper file organization techniques, leading to increased efficiency within the department.
  • Maintained strict confidentiality, ensuring client data was secure and well-organized.
  • Examined, categorized, and sorted incoming documents.

Education

No Degree - Supply Chain Management

West Chester University of Pennsylvania
West Chester, PA
05.2027

High School Diploma -

Saint John Neumann And Maria Goretti High School
Philadelphia, PA
06.2023

Skills

Strong Work Ethic

Exceptional customer service

Cash Handling

Guest Engagement

Memory retention

Professional Appearance

Team Player

Warm and Friendly

Time Management

Organizational Skills

Timeline

Server

Restaurant
06.2024 - 08.2024

Babysitter

Family Members
06.2022 - 08.2024

File Organizer

Renzi Medical
05.2022 - 09.2022

No Degree - Supply Chain Management

West Chester University of Pennsylvania

High School Diploma -

Saint John Neumann And Maria Goretti High School

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