Sofia Gomez
MCS
ALEXANDRIA,VA
2
Languages
1
Certification
Dedicated professional with strong customer service skills and attention to detail. Proven ability to adapt quickly in fast-paced environments while ensuring product quality and customer satisfaction.
Work History
Limpieza
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
Bakery Assistant
- Assisted in daily bakery operations, ensuring product quality and freshness.
- Supported inventory management by tracking stock levels and restocking supplies.
- Operated baking equipment safely and efficiently under supervision.
- Collaborated with team members to maintain cleanliness and organization in the bakery area.
- Followed recipes accurately to prepare a variety of baked goods consistently.
- Provided excellent customer service by answering inquiries and assisting with product selection.
- Monitored baking processes, adjusting temperatures and times as needed for optimal results.
- Participated in training sessions to enhance knowledge of bakery products and safety protocols.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Uber Eats Driver
- Delivered orders promptly, ensuring customer satisfaction and adherence to delivery protocols.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Communicated effectively with customers regarding order status and potential delays.
- Maintained vehicle cleanliness and operational safety standards during deliveries.
- Adapted quickly to changing schedules and high-demand periods for timely deliveries.
- Resolved customer inquiries professionally, contributing to positive ratings and repeat business.
- Operated delivery vehicles safely and efficiently.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Education
General En Computacion - General En Computacion
No Degree - Lic. Administracion De Empresas
SAFETY - OSHA 10
SAFETY - OSHA 30
Skills
Customer service
Problem resolution
Problem-solving
Time management
Attention to detail
Multitasking Abilities
Organizational skills
Attention to safety
Calm under pressure
Decision-making
Critical thinking
Operational efficiency
Friendly
positive attitude
Certification
- Certified OSHA 10 Y OSHA 30
completed the following training program Safety
Languages
English
Elementary
Spanish
Native or Bilingual
Interests
Documenting and sharing travel experiences.
I enjoy helping others and giving back to the community.
Timeline
Limpieza
MCS
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Bakery Assistant
Harris Teeter
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Uber Eats Driver
Uber
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Tecnico EXSAL
General En Computacion from General En Computacion
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UFG
No Degree from Lic. Administracion De Empresas
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Casa
SAFETY from OSHA 10
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Casa
SAFETY from OSHA 30
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