Sofia Gonzalez-Wisbrun

-Efficiently managed and recorded all customer
orders using the restaurant's computer system,
ensuring accurate communication with the
kitchen and waitstaff during shifts from 7 am to 2
pm.

-Handled daily financial transactions, including
charging customers, printing receipts, and
providing change, maintaining high standards of
accuracy and integrity.

-Welcomed and greeted customers as they
arrived, managed seating arrangements, and
promptly informed waitstaff of customer
locations, contributing to a seamless and
enjoyable dining experience.

-Assisted in the hiring, training, and mentoring of
new staff members, fostering a collaborative
work environment focused on excellent customer
service.

-Developed strong relationships with local
businesses and vendors, creating valuable
partnerships that benefited both parties.

-Reduced wait times for guests during check-
in/out processes by implementing a more
efficient system for handling paperwork, keys,
and other essential items.

-Planned inventory and checked if food was
good to serve to customers, quality checks daily.

-Demonstrated strong multitasking skills by
managing multiple tables simultaneously without
compromising service quality.

-Worked with POS system to place orders,
manage bills, and handle complimentary items.

-Motivated positive attitudes from employees
towards customers daily every week.

-Served food and beverages promptly with
focused attention to customer needs.

-Collaborated with team members during busy
shifts for efficient workflow and excellent guest
experiences.

-Maintained a clean and orderly dining area for
an enjoyable guest experience.

-Performed opening and closing duties, ensuring
the dining area was prepared for seamless
service transitions.

-Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

-Served food and beverages promptly with focused attention to customer needs.

-Worked with POS system to place orders, manage bills, and handle complimentary items.

-Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

-Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.