Sofia Guzman
Garner,NC
Summary
Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments. Positive nature with excellent people skills.
Offering strong foundation in organizational skills and administrative support, eager to learn and develop in professional office environment. Brings proactive approach to managing schedules and handling communications, ensuring efficient office operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
ML Electric Service Inc
08.2023 - 06.2024
- Provided clerical support to company employees by copying, faxing, and filing documents
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits
- Expedited invoice processing, ensuring accurate recording of financial transactions
Receptionist Assistant
Tax & More Solutions
11.2020 - 01.2022
- Input new documents, expenses and orders into system for timely recordkeeping
- Greeted guests upon office entry, including customers, delivery persons and official representatives
- Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and presentation preparation
- Answered and directed incoming calls using multi-line telephone system
- Maintained daily calendars, set appointments with clients and planned daily office events
- Scheduled and confirmed appointments
- Entered data in Excel software to keep records of expenses and income information of companies
Education
Certificate - Accounting And Finance
Wake Technical Community College
Raleigh, NC06-2023
High School Diploma -
Apex High School
Apex, NC06.2019
Skills
- Documentation and recordkeeping
- Call handling
- Organization and efficiency
- Multitasking and prioritization
- Spreadsheet tracking
- Business operations understanding
- Document control
- Service-oriented mindset
- Billing and invoicing
- Telephone reception
- Customer engagement
Certification
Accounting Core Certificate
Notary Public License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Administrative Assistant
ML Electric Service Inc
08.2023 - 06.2024
Receptionist Assistant
Tax & More Solutions
11.2020 - 01.2022
High School Diploma -
Apex High School
Accounting Core Certificate
Notary Public License
Certificate - Accounting And Finance
Wake Technical Community College
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