Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sofia Hernandez

Sofia Hernandez

Pueblo,CO

Summary

Highly disciplined and resourceful professional dedicated to embracing challenging roles and meeting tight deadlines while prioritizing safety. Strong problem-solving abilities, excellent communication skills, and a genuine eagerness to learn and adapt to new environments. Committed to contributing to team success and driving positive results, with a focus on advancing organizational objectives through dedication and enthusiasm. Proactive team player with a positive attitude, consistently striving for continuous learning and professional growth.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Radiology Patient Transport Lead

ST. Mary Corwin Hospital
03.2015 - Current
  • Responsible for patient pick-up at scheduled locations and times, and drive them to appropriate destinations to receive medical care, Customer Service, Customer Focus, Bedside Manner, Physical Fitness, Verbal Communication, Listening, Documentation Skills, Decision Making, Patient Services, Health Care Administration, Health Promotion and Maintenance
  • Establishes and maintains communication with patients and coworkers to improve quality of service and customer satisfaction
  • Transports patients inside and outside of the facility to designated areas in a punctual and timely manner
  • Lifts patients in and out of bed, chairs, taxis and ambulances to move them to and from treatment areas and procedure rooms
  • Offers comfort and support to patients and their families
  • Transports medical equipment, supplies and laboratory specimens to designated treatment, diagnostic and patient care areas
  • Moves deceased patients and their belongings to the mortuary
  • Respects and protects patient confidence and hospital confidentiality by keeping all sensitive and patient information private
  • Follows all protocols and procedures to ensure safe delivery of patients, their possessions, supplies and laboratory specimens
  • Maintains a secure, clean and healthy work environment by adhering to the standards and regulations that are set forth by the hospital and local, state and federal governments,
  • Routinely complies with the standards set forth by JCAHO and HIPAA
  • Trained in how to handle a toxic / hazardous event
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Greeted patient and explained transport plan and destination.
  • Provided patient transport using various equipment and adhered to safety protocols.
  • Used wheelchairs, seat chairs and gurneys to move patients.
  • Maintained facility and patient confidentiality, complying with HIPPA policies and procedures.
  • Lifted patients using proper body mechanics and lifting techniques.
  • Determined mode of transport based on patient's condition, comfort and safety factors.
  • Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
  • Disinfected and properly stored transport equipment.
  • Helped prevent safety problems and maintain compliance with regulations through effective training practices.
  • Supported and coached new employees on policies and safety measures and offered assistance with tasks.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with a strong sense of personal responsibility.
  • Alerted nursing staff to patient distress or equipment malfunction for immediate intervention.
  • Employed isolation techniques and complied with universal precautions.
  • Utilized transportation EMR system to record transport and report information.
  • Maintained schedules by delivering patients safely and on time to procedure rooms.
  • Lifted patients to move off beds, examination tables or stretchers.
  • Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.

Hospital Room Service Attendant

ST. Mary Corwin Hospital
11.2011 - 03.2015
  • Responsible for improvements for patient care and service
  • Aids patients for placing meal orders
  • Executed diet orders and managed call center activities
  • Assisted in evaluation of menu items as per health conditions
  • Evaluated missed meals and patient meal trays
  • Maintained sanitation and cleanliness of work areas
  • Discuss patients’ dietary needs with doctors or nurses to gauge the type of meals that need to be prepared
  • Provide patients with information on what each food item prescribed by the doctor contains and how it is suitable for their condition
  • Verify from patients if they have any food allergies and make appropriate notes
  • Prepare each patient’s food order according to the specific diet plans specified by the doctor
  • Make sure that the food is as tasty as possible so that patients develop a liking to it
  • Prepare food trays by measuring out appropriate portions of each food item
  • Refer to notes to determine if any drinks or beverages are allowed to individual patients
  • Deliver food service trolley to patients’ rooms and provide them with information about what the menu and ingredients consist of
  • Ask patients if they would like any additional allowed food items on the food service trolley from next time onwards
  • Take food service trolley back to the kitchen and handle any leftovers according to what the hospital policy dictates
  • Clean and sanitize plates, dishes, and flatware
  • Make sure that all work areas are cleaned and sanitized appropriately
  • Take feedback from patients regarding food items offered to them and relay information to the hospital food service manager

Education

General Education Diploma -

South Central Boces
01.2010

Associate of Applied Science - Cyber Security

Pueblo Community College
Pueblo, CO
05-2027

Skills

  • Strategic Planning
  • Materials Management
  • Total Quality Management
  • Inventory Management
  • Project/Operations Oversight
  • Inventory Planning
  • Performance Evaluations
  • Concepts of Operations
  • Risk Assessment/ Planning
  • Staff Development/Training
  • Equipment transportation
  • Patient escorting
  • Supplies delivery
  • Equipment disinfection
  • Patient lifting
  • Emergency protocols
  • Emergency procedures
  • People skills
  • PPE use
  • Planning & organizing
  • Active listening
  • Team building
  • Decision-making
  • Flexible and adaptable
  • Microsoft office
  • Troubleshooting

Certification

Respiratory equipment training, CPR/ BLS

Timeline

Radiology Patient Transport Lead

ST. Mary Corwin Hospital
03.2015 - Current

Hospital Room Service Attendant

ST. Mary Corwin Hospital
11.2011 - 03.2015

General Education Diploma -

South Central Boces

Associate of Applied Science - Cyber Security

Pueblo Community College

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