Sofia Jean-Gilles
Suwanee
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Team Member/Cashier
CAVA
Duluth
03.2026 - Current
- As a Team Member at Cava, I am trained to check food quality and make sure guest experiences are great.
- From checking internal temperatures of our products to make sure they are safe to consume, to keeping the lobby clean and stocked for our customers.
Helper Coordinator
UPS
Roswell
10.2025 - 12.2025
- For this seasonal position, I coordinate Seasonal Support Drivers and dispatch them to their routes.
- As well as supporting my fellow helper coordinators with their tasks, which include scanning in missing packages, organizing items for the Drivers, and doing the work that my superiors give me.
Barista/Shift Supervisor
THE HUMAN BEAN
Suwanee
05.2024 - 09.2025
- The Barista position at The Human Bean requires me to know all the recipes for the variety of drinks we offer.
- Hot bar drinks like lattes and macchiatos, and cold bar drinks like smoothies and granitas, as well as preparing sandwiches and preparing other pastries.
Dunkin Donuts Crew Member
Dunkin'
Duluth
12.2022 - 02.2023
- As a Dunkin' crew member, I worked with food and drink.
- I made a variety of drinks like lattes, cappuccinos, macchiatos, teas, and regular coffees.
- I also occasionally made food.
Food Runner
Movie Tavern/Marcus Theaters
Suwanee
06.2021 - 07.2021
- Though I mainly prepared the food, drink, and/or popcorn to be served, I still always helped the other food runners serve customers everything they ordered.
- I also answered any and all questions they had to the best of my abilities.
Education
Anthropology - Legal Studies
Kennesaw State University
Kennesaw, GA 08.2023 - 06.2026
Skills
- Phone etiquette
- POS
- Customer service
- Math
- Shift management
- Conflict management
- Cash handling
- Office experience
- Food Service
- Food handling
- Presentation skills
- Computer literacy
- Experience with children
- Multitasking
- Microsoft Office Literacy
- Experience with individuals with cognitive disabilities
- Warehouse management experience
- Serving
- Data entry
- Handling customer inquiries
- Attention to detail
- Mobile devices
- Time management
- Administrative experience
- Sanitation procedures
- Upselling
- Appointment scheduling
- Phone answering
- Time & attendance systems
- Report writing
- Store opening/closing procedures
- Front desk
- Professionalism
- Writing skills
- Supervising experience - Supervising experience (1-2 years)
Certification
Driver's License
Languages
- English, Fluent
- Spanish, Fluent
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Team Member/Cashier
CAVA
03.2026 - Current
Helper Coordinator
UPS
10.2025 - 12.2025
Barista/Shift Supervisor
THE HUMAN BEAN
05.2024 - 09.2025
Anthropology - Legal Studies
Kennesaw State University
08.2023 - 06.2026
Dunkin Donuts Crew Member
Dunkin'
12.2022 - 02.2023
Food Runner
Movie Tavern/Marcus Theaters
06.2021 - 07.2021