Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Jeri

Ellisville,MS

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry, and database administration. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Overview

1
1
year of professional experience

Work History

Secretary

Health Markets
08.2023 - 01.2024
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • with various people seeking out insurance
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.

Barista and Retail Worker

Coffeehouse At Brookside
05.2023 - 08.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.

Education

Accounting

Jones County Junior College
Ellisville, MS
12.2024

High School Diploma -

South Jones High School
Ellisville, MS
05.2023

Skills

  • Calendar Management
  • Database Management
  • Customer Service
  • Supply Restocking
  • Organization
  • Confidentiality Understanding
  • Shipment Receiving
  • Store Cleaning
  • Order Processing
  • Cash Handling Accuracy
  • Merchandise Display

Languages

Spanish
Native or Bilingual

Timeline

Secretary

Health Markets
08.2023 - 01.2024

Barista and Retail Worker

Coffeehouse At Brookside
05.2023 - 08.2023

Accounting

Jones County Junior College

High School Diploma -

South Jones High School

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Sofia Jeri