Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Landolt

Flagstaff

Summary

Previous Childcare Provider and Front End Associate with a proven track record at Costco and in private childcare settings. Excelled in creating engaging activities and fostering emotional growth among children, alongside enhancing customer shopping experiences through exceptional personalized interactions. Skilled in time management and problem-solving, significantly improving operational efficiency and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Childcare Provider

Family Members
05.2013 - 01.2024
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Provided emotional support and guidance to children during difficult times.
  • Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Encouraged children to develop healthy social and emotional skills.

Childcare Provider

Families With Children
06.2023 - 08.2023
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
  • Provided emotional support and guidance to children during difficult times.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
  • Worked with children to develop good cognitive, physical and language skills.
  • Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
  • Improved language development through engaging storytelling sessions and age-appropriate book readings.
  • Promoted physical fitness by incorporating active play into daily schedules, encouraging healthy habits from an early age.
  • Boosted children's understanding of cultural diversity with multicultural lessons and activities.
  • Assisted children with homework and school projects, enhancing academic support.
  • Responded to inquiries from parents and guardians.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Encouraged children's emotional and social development.
  • Provided support and guidance to children in conflict resolution.
  • Assisted in potty training and toilet hygiene.
  • Handled daily administrative tasks efficiently to minimize time away from children.

Front End Associate

Costco
06.2024 - 08.2024
  • Helped customers locate items and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
  • Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security.
  • Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints.
  • Boosted customer loyalty, remembering regular customers' names and preferences.
  • Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

High School Diploma -

Fort Vancouver High School
Vancouver, WA
06-2024

Bachelor of Science - Nursing

Northern Arizona University
Flagstaff, AZ
06-2027

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Team contribution
  • Display setup
  • Group leadership
  • Excellent people skills
  • Observation and assessment
  • Exceptional customer service
  • Safety awareness
  • Verbal/written communication
  • Problem-solving

Languages

English
Native or Bilingual
French
Limited Working
American Sign Language
Professional Working

Timeline

Front End Associate

Costco
06.2024 - 08.2024

Childcare Provider

Families With Children
06.2023 - 08.2023

Childcare Provider

Family Members
05.2013 - 01.2024

High School Diploma -

Fort Vancouver High School

Bachelor of Science - Nursing

Northern Arizona University

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Sofia Landolt