Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sofia Lopez

Harlem,GA

Summary

I am a self-motivated bank teller, offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly team member committed to reaching business goals and forming bonds with customers to provide the best service possible.

Overview

4
4
years of professional experience

Work History

Bank Teller

Wells Fargo
Augusta, GA
01.2022 - Current
  • I always provide exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Verify customer signatures on documents and ensure accuracy of all paperwork before submitting for approval. Identifying suspicious activity on account holders' accounts and reporting any discrepancies to the supervisor immediately.
  • My goal is to educate customers about different types of banking services offered at the branch and find the best way to help them obtain their financial needs.
  • Cash customer checks, verify identification and check account balances in accordance with bank policy. Process customer deposits and withdrawals accurately, balancing cash drawer daily.

Sales Associate

Ross Stores
Augusta, GA
01.2020 - 12.2021
  • I greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style and restocked shelves as needed to ensure sufficient inventory levels.
  • I waws responsible for receiving and displaying product shipments on store retail shelves upon delivery.
  • Trained new team members in stock procedures and customer services.

Education

High School Diploma -

Harlem High School
Harlem, GA
05-2018

Some College (No Degree) - General Studies

Georgia Military College
Augusta, GA

Skills

  • Money Handling
  • Financial Transactions
  • Cash Counting
  • Customer Relationship Management
  • Transaction Processing

Timeline

Bank Teller

Wells Fargo
01.2022 - Current

Sales Associate

Ross Stores
01.2020 - 12.2021

High School Diploma -

Harlem High School

Some College (No Degree) - General Studies

Georgia Military College
Sofia Lopez