Sofia Lopez
Montebello,CA
Summary
Customer-oriented individual searching for an opportunity in the customer service industry. Experienced in the retail industry, focused in cash register operation.
Overview
2
2
years of professional experience
Work History
SALES ASSOCIATE
JCPenney
Montebello
07.2022 - Current
- Greet customers warmly and offer assistance
- Open and close cash registers
- Operate cash register and POS to process sales transactions and handle payments
- Operate cash register and POS to handle purchases, refunds, and exchanges for customers
- Help customers find and select products
- Introduce promotions and sale opportunities, enticing customers
- Keep work area clean and organized
- Engage with guests to understand and anticipate customer service needs
- Maintain up-to-date knowledge of store policies regarding payments, returns, exchanges, and security practices
- Follow checklist to complete retail store opening and closing activities
- Assist with training and mentoring new team members.
SALES ASSOCIATE
Claire's
Montebello
03.2022 - 05.2022
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Performed cleaning tasks, keeping store neat and organized
- Met merchandising standards by keeping store stocked and products faced
- Introduced promotions and sale opportunities, enticing customers.
Education
HIGH SCHOOL DIPLOMA -
Schurr High School
06.2022
East Los Angeles College
Skills
- Customer Service
- Verbal Communication
- Stocking and Replenishing
- Cash Register Operation
- Money Handling
- POS System Operations
- Credit and Cash Transactions
- Restock Shelves
- Returns and Refunds
Languages
Spanish, Conversational
Timeline
SALES ASSOCIATE
JCPenney
07.2022 - Current
SALES ASSOCIATE
Claire's
03.2022 - 05.2022
HIGH SCHOOL DIPLOMA -
Schurr High School
East Los Angeles College
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