Sofia Marano
Starrhill Beer Hall and Rooftop
Richmond,VA
1
Certification
9
years of professional experience
Recent graduate with foundational knowledge in Psychology and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Bartender
1 Year 3 Months- Crafted and served a diverse selection of craft beers, cocktails, and non-alcoholic beverages.
- Developed seasonal cocktail menus to enhance guest satisfaction and promote innovative offerings.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Maintained cleanliness and organization of bar area to ensure optimal customer experience.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Research assistant
9 Months- Led lab experiments involving participants to explore behavioral responses.
- Collaborated with undergraduate and graduate researchers to investigate aggression and jealousy in relationship dynamics.
- Assisted in data collection, entry, and preliminary analysis, contributing to research project outcomes.
- Participated in new research projects and discussion of new findings in our field of research.
Research Assistant
4 Months- Collaborated with undergraduate and graduate researchers to explore childhood toys, experiences of nostalgia, and intellectual humility in humans.
- Applied a standardized codebook to systematically code and analyze participant responses.
- Facilitated lab discussions to train assistants in critical reading and article formatting, enhancing research quality.
- Conducted and led experiments with participants, ensuring methodological rigor and data integrity.
Sales Associate
7 Years- Delivered exceptional customer service, enhancing customer satisfaction and loyalty.
- Processed transactions efficiently, minimizing wait times and improving customer experience.
- Assisted in merchandising displays, increasing product visibility and sales potential.
- Managed inventory levels, ensuring accurate stock availability for customers.
- Collaborated with team members to streamline workflows and improve store operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Initiated friendly conversation with customers to determine the level of assistance required.
- Engaged with customers and recommended products based on needs and requests.
Education
B.S. - Psychology
- Relevant Coursework: Application of Statistics, Lifespan Developmental Psychology, Social Psychology, Learning and Cognition Psychology, Abnormal Psychology, Health Psychology, Experimental Methods, History of Psychology.
- Minor in Philosophy, 2.5 GPA
- Relevant Coursework: Introduction to Ethics, Critical Thinking, Epistemology, Normative Ethics, Philosophy of Religion, Modern Western Philosophy
- GPA: 3.5 GPA
Advanced Diploma
Skills
Technical: SPSS proficiency
Data analysis expertise.
Human Services: Empathetic approach. Sales and service proficiency.
Multitasking abilities
Customer support
Dependable
Collaborative team member
Effective communication
Patience
Customer support expertise
Fast learner
Detail-oriented
Certification
Collaborative Institutional Training Initiative (CITI Program): Expires September 29, 2027
Laboratory
Experience with coding qualitative data, using standardized codebooks, and conducting data entry and preliminary analysis. Participating in lab discussions and literature reviews to support research projects.
Timeline
Research assistant
SOCIAL PSYCHOLOGY AND NEUROSCIENCE LAB
08.2025 - 05.2026Read More
Bartender
Starrhill Beer Hall and Rooftop
05.2025 - CurrentRead More
Research Assistant
NOSTALGIA AND INTELLECTUAL HUMILITY LAB
01.2025 - 05.2025Read More
Sales Associate
Givens Books Little Dickens
01.2018 - 01.2025Read More
JEFFERSON FOREST HIGH SCHOOL
Advanced Diploma
Read More
VIRGINIA COMMONWEALTH UNIVERSITY
B.S. from Psychology
Read More