Sofia Marquez

• Monitored youth behavior and offered guidance and support for positive change.
• Coordinated youth programs and activities to enhance life quality and self-esteem.
• Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
• Provided crisis intervention and emotional support to youth.
• Helped youth develop and achieve personal goals with close support.
• Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
• Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
• Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
• Facilitated group counseling sessions to support and encourage client growth.
• Supervised youth in engaging environment to promote security and safety for all ages.
• Assisted with planning and coordinating day-to-day and special program activities.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Worked flexible hours across night, weekend and holiday shifts.
• Identified issues, analyzed information and provided solutions to problems.
• Worked different stations to provide optimal coverage and meet production goals.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients, and updated client records.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Handled cash transactions and maintained sales and payments records accurately.
• Corresponded with clients through email, telephone, or postal mail.
• Resolved customer problems and complaints.

• Restocked ice, condiments and snacks.
• Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
• Replaced empty kegs and soda syrups.
• Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Delivered food to customers at bar and tables.
• Assisted cashiers with processing customer payments and documenting orders.
• Checked dining area supplies of linens, wrapped silverware and replenished low stock.
• Greeted customers and provided friendly, knowledgeable service.
• Restocked ice, condiments, and snacks.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

- kept up with organization and cleanliness

- took orders

- blended smoothies

- cashier

- supervisor

- making sure everyone took their breaks and made sure money correct and organized

- prepped vegetables and fruits

- stocked supplies

• Blended initial batch, made shade adjustments and labeled batches.
• Unloaded completed mixtures into containers for further processing.
• Maintained daily clean up of lab, product service room and equipment.

- prepared dining room for special upcoming functions by decorating and generating special group menus

- maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience

- watched dining area staff to evaluate server loads and calculate accurate wait times

- cultivated positive guest relations by managing information and orchestrating speedy seating

- took reservations and to go orders by phone, answered customer questions and informed of accurate wait times

- supported servers, food runners and bussers with keeping dining area ready for every guest

- answered customer questions about hours, seating and menu information.

- monitored dining room and guest flow to maximize table usage and minimize wait times

• Answered customer questions about hours, seating, and menu information.

- Learned all task required to be successful doing the job

- made invoices to send off to other medical building/law offices

- learn to put together medical records for other medical building/ doctors/ subpoenas

- made appointments for returning patients

- printed consults, labs, x rays and attached these papers to a chart for the doctors to go over

- called offices to ask questions about is needed to fulfill the requirements needed to finish the task

- worked hard to learn all required tasks quickly and maximize performance

- washed, peeled, cut and measured recipe ingredients

- gathered ingredients and cleaned and cut food items to prep recipes

- stored food in designated areas following wrapping, dating, food safety and rotation procedures

- stored perishable food items in freezer or refrigerator to protect food spoilage

- performed prep work such as washing, peeling, cutting and seeding fruits and vegetables

- sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery

- distributed supplies, utensils and portable equipment

- received food orders from individuals and explained offerings

- followed recipes and customer requests to prepare high quality, delicious meals

- maintained order and cleanliness of work areas to conform with health codes

- organized ingredients and restocked supplies to prepare for busy periods

- made orders by slicing, weighing, packaging and pricing meats and cheeses

prep food

cashier

good costumer service

multitasking