Sofia Martinez
Housekeeping Supervisor
San Antonio,TX
Summary
Housekeeping Supervisor offering 9 years of hospitality,and longterm care experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.
Overview
14
14
years of professional experience
Work History
Housekeeping Supervisor
Healthcare Services Group/ Connally Hospital
Floresville, TX
08.2020 - Current
- Completed schedules, shift reports and other business documentation.
- Communicated repair needs to maintenance staff.
- Created and implemented training programs to enhance employee performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Improved process efficiency through effective inventory control in alignment with client standards.
- Adhered to safety protocols by enforcing proper equipment usage.
- Increased employee performance through effective supervision and training.
- Evaluated employee performance and developed improvement plans.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Supervised daily operations, including employee performance, preventive maintenance and safety.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Supervised 15 employees, including scheduling, training and performance monitoring.
Housekeeping Supervisor
Healthcare Services Group Inc.
San Antonio, TX
01.2016 - Current
- Completed schedules, shift reports and other business documentation.
- Created and implemented training programs to enhance employee performance.
- Communicated repair needs to maintenance staff.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Improved process efficiency through effective inventory control in alignment with client standards.
- Adhered to safety protocols by enforcing proper equipment usage.
- Coordinated laundry workflow to fulfill residents laundry and nursing home needs.
- Increased employee performance through effective supervision and training.
- Evaluated employee performance and developed improvement plans.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
- Supervised daily operations, including employee performance, preventive maintenance and safety.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Supervised 15 employees, including scheduling, training and performance monitoring.
- Procured pricing information from various vendors to support cost-effective purchasing.
Housekeeping Supervisor
San Pedro Manor Nursing Home/ Healthcare Services
San Antonio, TX
12.2011 - 08.2020
- Completed schedules, shift reports and other business documentation.
- Communicated repair needs to maintenance staff.
- Created and implemented training programs to enhance employee performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Improved process efficiency through effective inventory control in alignment with client standards.
- Adhered to safety protocols by enforcing proper equipment usage.
- Increased employee performance through effective supervision and training.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Directed team of 10 personnel in nursing home with 81 rooms.
- Implemented new cleaning processes and team strategies to reduce necessary man-hours by 40 hours or less per week.
- Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
- Supervised daily operations, including employee performance, preventive maintenance and safety.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Supervised 10 employees, including scheduling, training and performance monitoring.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
Education
GED -
GED
San Antonio, TX 01.2005 - 05.2005
Skills
Ordering cleaning supplies
Timeline
Housekeeping Supervisor
Healthcare Services Group/ Connally Hospital
08.2020 - Current
Housekeeping Supervisor
Healthcare Services Group Inc.
01.2016 - Current
Housekeeping Supervisor
San Pedro Manor Nursing Home/ Healthcare Services
12.2011 - 08.2020
GED -
GED
01.2005 - 05.2005
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