Sofia Martinez
Whittier,,California
Summary
Criminal Justice Graduate with 4 years of diverse experience in customer service and event coordination, demonstrating strong leadership and multitasking skills. Proven ability to enhance customer satisfaction and maintain workplace safety through effective communication and attention to detail. Eager to apply critical thinking and teamwork skills in a dynamic environment, continually seeking opportunities for professional growth and contribution to organizational success.
Overview
4
4
years of professional experience
Work History
Prepared Foods Associate
Amazon Fresh
La Habra, California
06.2022 - 12.2022
- Prepared fresh pizza and salads, ensuring compliance with safety and quality standards.
- Labeled and rotated items accurately, maintaining inventory freshness, and reducing waste.
- Engaged with customers, offering product recommendations and samples to enhance satisfaction.
Commerce Personal Shopper
Walmart
Santa Fe Springs, California
08.2020 - 02.2021
- Processed online grocery orders, ensuring quality and accuracy, enhancing customer trust.
- Received and organized merchandise, maintaining safety and cleanliness standards.
- Fulfilled customer orders by preparing and packaging items, ensuring order precision.
- Assisted customers with substitutions, ensuring satisfaction, and repeat business.
- Meticulously managed online grocery orders, ensuring product quality and accuracy, to build customer trust and loyalty.
Recreation Assistant
Americas Job Center of California
Whittier, California
07.2019 - 08.2019
- Assisted in the arrangement of equipment for Parks After Dark events.
- Fostered cooperative skills by working alongside colleagues for event arrangements.
- Showcased effective rule demonstrations to attendees.
- Seasonal Job
Intern
Geezers
Santa Fe Springs, California
01.2019 - 05.2019
- Regional Occupational Program Internship.
- Boosted meal quality by preparing diverse sauces.
- Handled phone orders, ensuring customer satisfaction, and seamless service.
- Demonstrated precision in vegetable preparation, ensuring quality and cleanliness.
Intern
PIH Health Whittier Hospital
Whittier, California
10.2018 - 01.2019
- Prepared and portioned meals, boosting service efficiency and patient satisfaction.
- Ensured accurate meal labeling, enhancing safety, and compliance.
- Collaborated with kitchen staff, streamlining processes and improving productivity.
Education
Bachelor of Arts - Criminal Justice
California State University Fullerton
05-2023
Skills
- Dedicated Professional
- Collaborative Team Player
- Effective Communicator
- Adaptable Learner
- Adept at Managing Multiple Responsibilities
- Strategic Decision Maker
- Analytical Problem Solving
- Leadership Qualities
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Prepared Foods Associate
Amazon Fresh
06.2022 - 12.2022
Commerce Personal Shopper
Walmart
08.2020 - 02.2021
Recreation Assistant
Americas Job Center of California
07.2019 - 08.2019
Intern
Geezers
01.2019 - 05.2019
Intern
PIH Health Whittier Hospital
10.2018 - 01.2019
Bachelor of Arts - Criminal Justice
California State University Fullerton
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