Sofia Mayo
Duluth,MN
Summary
Motivated and skilled employee passionate about positively impacting programs and helping people by providing expert assistance. Familiar with research and always looking for ways to improve operations and come up with solutions to challenges. Well-organized and resourceful with detail-oriented and conscientious approach.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
TRANSITIONAL SUPPORT ADVOCATE
SAFE HAVEN SHELTER
DULUTH , MN
04.2022 - 12.2023
- Supported clients and families with empathy and compassion during difficult times.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Conducted weekly one on one meetings with clients to discuss their personal goals and how to best assist them while validating and actively listening to them.
- Worked effectively with fellow team members to coordinate effective solutions to any question, concern, or emergency.
RESIDENT ASSISTENT
PRIMROSE RETIREMENT COMMUNITY
DULUTH , MN
02.2019 - 10.2020
- Documented care actions and observations by completing records and logs.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
- Prepared and administered medication doses accurately by following medication administration record (MAR) written by healthcare providers.
SALES ASSOCIATE
BATH AND BODYWORKS
DULUTH , MN
07.2018 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Stocked and displayed merchandise as required.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
PHARMACY ASSISTANT
TANGEN DRUG
ST. CROIX FALLS , WI
01.2013 - 07.2016
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Kept pharmacy counter and related areas clean, neat and organized.
Education
Bachelor of Arts - Biology
UNIVERSITY OF MINNESOTA DULUTH
Duluth, MN 08.2018 - 12.2021
Skills
- MS Office Proficiency
- Attention to Detail
- Self-Motivated
- Organization and Time Management
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Cultural Awareness
- Active Listening
- Confidential Case Documentation
- Case Management
- Public Presentations
- Work Copywriting
Timeline
TRANSITIONAL SUPPORT ADVOCATE
SAFE HAVEN SHELTER
04.2022 - 12.2023
RESIDENT ASSISTENT
PRIMROSE RETIREMENT COMMUNITY
02.2019 - 10.2020
Bachelor of Arts - Biology
UNIVERSITY OF MINNESOTA DULUTH
08.2018 - 12.2021
SALES ASSOCIATE
BATH AND BODYWORKS
07.2018 - 07.2019
PHARMACY ASSISTANT
TANGEN DRUG
01.2013 - 07.2016
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