Sofia McNeill
San Francisco,CA
Summary
Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2024
2024
years of professional experience
Work History
Volunteer
Homeless Connect
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Helped clients navigate social services system and access needed resources.
Restaurant Waiter
D’ Coffee Bouteaque
03.2022 - 08.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Communicated with kitchen staff to enable accurate food preparation.
Restaurant Hostess
Stuft Pizza Bar & Grill
03.2021 - 10.2021
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Checked in with servers to confirm preparedness before seating customers.
Education
Bachelor of Arts - Criminal Justice
San Francisco State University
San Francisco, CA09-2025
Associate of Science - Criminal Justice
San Diego Miramar College
San Diego, CA05-2024
Skills
- FLUENT IN SPANISH
- Fast learner
- Customer service
- Research
- Teamwork and collaboration
- Bilingual communication
- Complex Problem-solving
- Time management
- Attention to detail
- Deadline driven
- Punctual and reliable
- Positive attitude
Timeline
Restaurant Waiter
D’ Coffee Bouteaque
03.2022 - 08.2023
Restaurant Hostess
Stuft Pizza Bar & Grill
03.2021 - 10.2021
Volunteer
Homeless Connect
Bachelor of Arts - Criminal Justice
San Francisco State University
Associate of Science - Criminal Justice
San Diego Miramar College
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