Sofia Monclova
Phoenix,AZ
Summary
High school graduate seeking an entry-level role. 2-3 year of experience performing cash register functions, bagging cloths Passionate about delivering high-levels of customer service and maintaining a safe, well-organized working and shopping environment. Experienced with patient care and rehabilitation techniques, contributing to effective therapy sessions. Utilizes therapeutic equipment and supports treatment plans to enhance patient recovery. Track record of maintaining accurate patient records and fostering collaborative clinical environment.
Overview
3
3
years of professional experience
Work History
Physical Therapist Technician
Spooner Physical Therapy
10.2023 - Current
- Promoted patient safety by monitoring equipment usage and ensuring proper technique during rehabilitation exercises.
- Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
- Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
- Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.
- Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
- Educated patients on injury prevention and home exercises to promote long-term health and wellness.
- Contributed to a positive clinic atmosphere through effective communication skills, empathetic listening, and professionalism.
- Facilitated patient understanding of their therapy plans by providing clear explanations and answering questions in a professional manner.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Communicated pertinent results, progress, or challenges to target and restore mobility for patients.
Sales Associate
Hollister Co
06.2023 - 07.2023
- Cash handlings, customer service, promoting sales, explaining products/sales, helping customers with fitting rooms, shipment, greeting customers, answering customer questions, recommendations
Sales Associate
XI Clothing
10.2022 - 05.2023
- Suggest specific product purchases to meet customers' needs
- Ticket, arrange and display merchandise to promote sales
- Bag or package purchases, and wrap gifts
- Help customers try on or fit merchandise
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Clean shelves, counters, and tables
- Answer questions regarding the store and its merchandise
- Compute sales prices, total purchases and receive and process cash or credit payment
- Greet customers and ascertain what each customer wants or needs
- Exchange merchandise for customers and accept returns
Sales Associate
Kids Footlocker
02.2022 - 10.2022
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Ticket, arrange and display merchandise to promote sales
- Bag or package purchases, and wrap gifts
- Help customers try on or fit merchandise
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Clean shelves, counters, and tables
- Compute sales prices, total purchases and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
- Greet customers and ascertain what each customer wants or needs
- Exchange merchandise for customers and accept returns
Education
Associate's degree - Health Science
South Mountain Community College
Phoenix, AZ10.2024
High School Diploma -
Tempe High School
Tempe, Arizona05.2023
Skills
- Functional Movement
- Flexibility training
- Strength training
- Balance training
- Anatomy knowledge
- Therapeutic exercise
- Posture correction
- Gait analysis
- Mobility training
- Adaptive equipment use
- Patient Communication
- [Software] use
- Cleaning and sanitation
Timeline
Physical Therapist Technician
Spooner Physical Therapy
10.2023 - Current
Sales Associate
Hollister Co
06.2023 - 07.2023
Sales Associate
XI Clothing
10.2022 - 05.2023
Sales Associate
Kids Footlocker
02.2022 - 10.2022
High School Diploma -
Tempe High School
Associate's degree - Health Science
South Mountain Community College
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