Sofia Montenegro
Miramar,Florida
Summary
Passionate and driven, Sofia Montenegro is a 20-year-old student pursuing an A.A. in Business/Business Management at Broward College. With a strong interest in finance and business, Sofia is eager to apply her skills and knowledge to administrative work. She also has a deep passion for marketing & sales, bringing a unique perspective to any team. Sofia's work ethic is characterized by unwavering passion, determination, and a constant thirst for knowledge.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Maram Design Inc
05.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Adapted to new industry regulations and standards by constantly updating knowledge on tax laws through continuous professional development opportunities.
- Processed and adjusted tax forms by entering data into computer system and comparing with tax assessment data and data from previous year.
Retail Sales Associate
Vuori
09.2023 - 04.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS register systems to complete transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Team Member
Chick-Fil-A
08.2022 - 01.2023
- Responsibilities were diverse in different team member positions.
- I have experience in working in both front-of-house and drive-through roles.
- Assisted customers in diverse areas, delivering exceptional service and addressing any requirements
- Restocked required compartments, maintained cleanliness, and provided assistance to co-workers.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Associates in Art's in Business - Business Management
Broward College
Davie, FL05.2026
High School Diploma -
Somerset Academy Charter High School
Pembroke Pines, FL06.2022
Skills
- Computer Skills
- Customer Service
- Data Entry
- Office Administration
- Microsoft Word
- Microsoft Excel
- File Organization
- Customer and client relations
- Sales Tax Regulations
- Tax law knowledge
- Administrative Support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Maram Design Inc
05.2024 - Current
Retail Sales Associate
Vuori
09.2023 - 04.2024
Team Member
Chick-Fil-A
08.2022 - 01.2023
Associates in Art's in Business - Business Management
Broward College
High School Diploma -
Somerset Academy Charter High School
Similar Profiles
RENNY MATHEWRENNY MATHEW
Director & Consultant Psychologist at MARAMDirector & Consultant Psychologist at MARAM
Kinda KazmouzKinda Kazmouz
Office Manager at Maram Express CompanyOffice Manager at Maram Express Company
Hassan SaadiHassan Saadi
Accountant at Maram Hawi CommercialAccountant at Maram Hawi Commercial
Arrielle MagnyArrielle Magny
ESOL Paraprofessional at Miami Dade Public SchoolsESOL Paraprofessional at Miami Dade Public Schools
Maria Alejandra VallecillaMaria Alejandra Vallecilla
Senior Resourcer at VirtuaSenior Resourcer at Virtua