Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Montoya

Summary

Highly motivated individual with a determined work ethic and a specific focus on acquiring customer service and organizational skills. Known for thriving in both independent and collaborative environments, with a track record of successfully adapting to diverse situations. A proactive team player eager to contribute dynamic energy and expertise to enhance overall organizational efficiency. Committed to continuous growth and development in the realms of customer service and collaborative teamwork.

Overview

2
2
years of professional experience

Work History

Technology Intern

Oswego Highschool
08.2023 - Current
  • Provided intermediate end-user troubleshooting and desktop support.
  • Followed work orders precisely to complete assignments that were essential for up-keeping the workspace's functionality.
  • Managed customer's expectations of support and technology functionality in order to provide a positive support experience.
  • Created and updated detailed technical documents for tasks that the intern might do while working in the workspace.

Volunteer

Oswego Highschool
11.2023 - 11.2023
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others and assist if needed.
  • Assisted in moving decor and heavy merchandise from cars to their specific tables inside the building.

Vice President of Student Council

Traughber Junior Highschool
11.2021 - 05.2022
  • Met with other council representatives to devise plans and goals for the upcoming school year.
  • Fostered community within the school by coordinating various social events for both students and parents.
  • Attended and actively participated in the Student Council meetings. Demonstrated strong leadership skills by speaking in every meeting about the issues that were brought up and ideas that needed to be Brainstormed.
  • Accountable for upholding duties as a student leader. Provided information and services to students about events that were forthcoming that was funded and created by student council.

Education

No Degree -

Oswego Highschool
Oswego, IL
05.2026

Skills

  • Problem-Solving
  • Effective Listening
  • Social Perceptiveness
  • Verbal and Written Communication
  • Organizational Abilities
  • Excellent Reading Comprehension
  • Leadership
  • Candid Communication
  • Flexible and Adaptable
  • Technical Assistance

Languages

Spanish
Limited Working

Timeline

Volunteer

Oswego Highschool
11.2023 - 11.2023

Technology Intern

Oswego Highschool
08.2023 - Current

Vice President of Student Council

Traughber Junior Highschool
11.2021 - 05.2022

No Degree -

Oswego Highschool

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Sofia Montoya