Sofia Navarrete
Belle Glade,FL
Summary
Hardworking and offering full-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
6
6
years of professional experience
Work History
Medical Office Specialist
HCA Healthcare Inc.
02.2023 - 01.2024
- Facilitated effective communication between patients, healthcare providers, and insurance companies for optimal care coordination.
- Established strong rapport with patients through thoughtful listening skills, empathetic communication, and professional demeanor.
- Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Student Assistant
Palm Beach State College
08.2018 - 09.2021
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Prepared reports and maintained administrative records.
Cashier
Kathy’s Kooler
06.2018 - 06.2018
- Researched and updated all required materials needed for firm partners.
- Entered details such as payments, account information and call logs into computer system.
- Verified data integrity and accuracy.
- Communicated with vendors regarding backorder availability.
- Worked the cash register and processed various payments, including credit card, cash transactions.
Education
Associate of Arts - Health Sciences
Palm Beach State College
Lake Worth, FL12.2021
High School Diploma -
Pahokee Middle-Senior High School
Pahokee, FL05.2018
Skills
- File management
- Data organization
- Administrative support
- Customer service
- Good listening skills
- Sorting
- Filing
- Grading papers
- Bilingual
Timeline
Medical Office Specialist
HCA Healthcare Inc.
02.2023 - 01.2024
Student Assistant
Palm Beach State College
08.2018 - 09.2021
Cashier
Kathy’s Kooler
06.2018 - 06.2018
Associate of Arts - Health Sciences
Palm Beach State College
High School Diploma -
Pahokee Middle-Senior High School
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