Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sofia Newcomb

Las Vegas,NV

Summary

I am a food service worker with about 6 years of work experience in positions varying from front of house, shift leader in restaurants, as well as in an office. I have a well-rounded expertise in customer service and being professional through my familiarity with the food industry. I seek a job to increase my knowledge and skills in the food industry. I consider myself outgoing, sociable, and I enjoy learning new skills and meeting new people!

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Cornish Pasty Co.
02.2023 - Current
  • Perform multiple tasks at the same time: welcoming guests, running food, beer, and cocktails to tables.
  • Work as a team player helping coworkers during a rush.
  • Communicate effectively with the bartenders to see what beers are on tap for the day.

Shift Leader

Tacotarian
07.2022 - Current
  • Oversee employees and delegate daily tasks and responsibilities.
  • Prioritize store policy, cleanliness, and food safety policies.
  • Assist customers with complaints and accommodate them with thoughtful solutions.
  • Maintain cash register at start of the shift and put away necessary money in our safe at the end of the shift
  • Communicate and set up next shift lead for success on their shift.

Technician

Optic Gallery Summerlin
03.2021 - 11.2022
  • Screened patients and tested their vision before their eye exams.
  • Handled customer sales and transactions accurately.
  • Trained three brand new technicians in pretesting procedures and protocols.

FOH Team Member

Cheba Hut
05.2020 - 03.2021
  • Prepared fresh ingredients for the day.
  • Answered customers' questions, recommended items, and recorded order information on our POS system.
  • Cultivated warm relationships with regular customers.

Hostess

Ri Ra, Irish Pub
01.2020 - 03.2020
  • Welcomed guests at the Mandalay Bay hotel with a warm presence.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Server

Peppermill Fireside Lounge
06.2019 - 12.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Responsible for large section of tables and served guests with care.
  • Suggested food items in order to upsell food items.
  • Memorized food menu and beverages and to answered any guest’s questions related to food allergies or modifications.

Associate

In-N-Out Burger
11.2016 - 06.2019
  • Greeted customers and took customers’ food orders ensuring order accuracy
  • Maintained and stocked dining room so customers were in clean and welcoming restaurant
  • Handled cash with care and took payments from customers
  • Prepared food items and drinks accurately according to customers’ orders.

Education

High school diploma -

Palo Verde High School
Las Vegas, NV

Associate of Arts -

College of Southern Nevada
Las Vegas, NV

Skills

  • Customer Service
  • Attention to detail
  • Handling cash
  • Alcohol awareness education
  • Reliable
  • Teamwork
  • POS skills
  • Bussing/ cleaning
  • Server Training
  • Cool Under Pressure

Certification

Food Handling Certification

TAM Alcohol Awareness Certification

Timeline

Server

Cornish Pasty Co.
02.2023 - Current

Shift Leader

Tacotarian
07.2022 - Current

Technician

Optic Gallery Summerlin
03.2021 - 11.2022

FOH Team Member

Cheba Hut
05.2020 - 03.2021

Hostess

Ri Ra, Irish Pub
01.2020 - 03.2020

Server

Peppermill Fireside Lounge
06.2019 - 12.2019

Associate

In-N-Out Burger
11.2016 - 06.2019

High school diploma -

Palo Verde High School

Associate of Arts -

College of Southern Nevada
Sofia Newcomb