Summary
Work History
Education
Skills
Languages
Timeline
Generic
Sofia Ortega Melgar

Sofia Ortega Melgar

Charlotte,NC

Summary

Dynamic and detail-oriented professional with experience at Insignia Staffing, excelling in product packaging and quality assurance. Proven ability to enhance team efficiency and maintain safety standards. Recognized for reliability and strong teamwork, consistently delivering high-quality results in fast-paced environments. Committed to achieving operational excellence and customer satisfaction.

Work History

Warehouse Packer

Insignia Staffing
  • Operate packaging machinery efficiently while adhering to safety protocols.
  • Inspect items for quality assurance before packing to maintain product standards.
  • Collaborate with team members to optimize warehouse workflow and efficiency.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Pack and label products accurately for shipment to ensure timely delivery.

Sales Associate

MetroPCS Corporate Store
  • Assisted customers in selecting mobile devices and plans to meet individual needs.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained up-to-date knowledge of product offerings and promotions.
  • Supported team in achieving sales goals through effective communication.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Aeropostale
  • Collaborated with colleagues to create an engaging store environment.
  • Monitored inventory levels, restocking products as necessary for optimal sales performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Resolved customer inquiries and issues to ensure satisfaction and loyalty.

Team Associate

McDonald's
  • Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Operated kitchen equipment and maintained cleanliness standards to ensure food safety compliance.
  • Collaborated with team members to streamline workflows during peak hours, enhancing service speed.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.

Education

High School Diploma -

West Mecklenburg
Charlotte, NC

Skills

  • Product packaging
  • Teamwork
  • Maintaining workplace safety
  • Attention to detail
  • Punctual and reliable

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Warehouse Packer

Insignia Staffing

Sales Associate

MetroPCS Corporate Store

Sales Associate

Aeropostale

Team Associate

McDonald's

High School Diploma -

West Mecklenburg

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