Sofia Perez-Paredes
Las Vegas,NV
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
4
4
years of professional experience
Work History
Volunteer
UMC Hospital
10.2023 - Current
- Support staff, policies, and procedures, welcome patients, family members, and visitors as they arrive, provide accurate information and direct people throughout the complex using resources provided, interact with both staff and patients have a thorough understanding of HIPAA privacy rules as well as maintain a caring and professional demeanor.
Behavioral Health Coordinator
Cure 4 The Kids
10.2023 - Current
- Greet and assist patients with check-in and check-out procedures, provide excellent customer service to patients and medical staff, collected patient co-pay and issued receipt to confirm payment, verify that eligibility and benefits have been checked before visit, organize patient records and database to facilitate information storage and retrieval, assist patients in filling out check-in and payment paperwork, manage patient registration process, confirm data accuracy and completeness, provide exceptional customer service to patients, answering questions and addressing concerns, take notes and minutes for assigned meetings
Volunteer
The Blind Center
06.2019 - Current
- Support in helping people with their ceramic projects, maintained clean, neat, and operational facilities to serve program needs, supported engaging, fun, and smooth-running events by helping with organization and planning.
Patient Services Coordinator
Cure 4 The Kids
02.2022 - 10.2023
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients, scheduled appointments to enter appointment date and time into computerized scheduler, verified patient's insurance eligibility and benefits coverage, collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment, respected patients by recognizing rights and maintaining confidentiality, provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan, trained and mentored new staff to improve knowledge/monitor their performances
Environmental Services Specialist
Cure 4 The Kids
07.2021 - 02.2022
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques, utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards, cleaned and disinfected patient exam rooms, procedures rooms, and common areas to promote sanitary treatment and services environment, emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris, practiced established infection control methods to reduce risks to patients, families, and medical staff, cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Kate Spade Associate
Tapestry
11.2019 - 07.2021
- Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction, maintained a clean, organized inventory, happily guided customers through the process of successfully finding their ideal styles, meticulously handled POS system transaction include credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow, actively stay informed about latest sales
Education
St. Catherine University
St. Paul, MNSkills
- Responsible and organized
- Bilingual (English/Spanish)
- Great teamwork skills/Team collaborator/Experience communicating and working with people
- Honest
- Self-motivator
- Attention to Detail
References
Ariel Ramos, Administration and Caregiver, (702)488-4654, arielramos931@gmail.com
Timeline
Volunteer
UMC Hospital
10.2023 - Current
Behavioral Health Coordinator
Cure 4 The Kids
10.2023 - Current
Patient Services Coordinator
Cure 4 The Kids
02.2022 - 10.2023
Environmental Services Specialist
Cure 4 The Kids
07.2021 - 02.2022
Kate Spade Associate
Tapestry
11.2019 - 07.2021
Volunteer
The Blind Center
06.2019 - Current
St. Catherine University
Similar Profiles
JAN UYEDAJAN UYEDA
Pharmacy Technician at UMC HospitalPharmacy Technician at UMC Hospital
Jarett PrimmJarett Primm
Food Service Worker at UMC HospitalFood Service Worker at UMC Hospital
Mia FrenetteMia Frenette
Clinical Volunteer (pending Assignment) at UMC HospitalClinical Volunteer (pending Assignment) at UMC Hospital
Jacob GillJacob Gill
Student Physical Therapist Assistance at UMC HospitalStudent Physical Therapist Assistance at UMC Hospital
Mary Elizabeth ReitherMary Elizabeth Reither
Title Clerk – Business Office at Team ChevroletTitle Clerk – Business Office at Team Chevrolet