Sofia Pippin

Assisted customers with loan inquiries and layaway processes. Supported opening and closing store operations. Helped with pricing and organizing new inventory.

• I am responsible for overseeing all of the stylists duties throughout the day. I'm responsible for making sure the cash is taken out of the safe and put into the registers. I am responsible for back checks in the evening and closing the store. occasionally, I am put at the register, but most of my duties are overseeing the stylists.
• Helped oversee the daily operations of the store, managing staff and inventory.
• Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
• Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
• Communicated with clients to address questions, concerns, and needs and provide quality customer service.
• Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
• Established clear communication channels between staff members to ensure smooth workflow throughout the store.
• Provided guidance and support to junior staff members during challenging situations.

Assessed customer needs and preferences to recommend suitable motorcycles, ensuring a personalized fit experience.

• Maintain and organize inventory of apparel and accessories in the MotorClothes department
• Provide excellent customer service to promote merchandise and brand loyalty
• Collaborate with team to maintain visual standards and stock levels
• Process incoming shipments and assist with merchandising displays
• Operate cash register with accuracy and efficiency
• Trusted as shift closer shortly after hire due to reliability and attention to detail
• Developed and implemented strategies to increase the sales of merchandise products.
• Maintained detailed records of all transactions related to purchasing, selling, returns, exchanges, refunds.
• Established standards for store layout and product displays that increased visibility and attracted customers.

• Provided compassionate, around-the-clock care for an 80-year-old dementia patient
• Assisted with daily hygiene, medication management, meals, and emotional support
• Coordinated with medical professionals and family for consistent care routines
• Communicated effectively with family members regarding changes in clients' condition or behavior.
• Organized and managed daily schedules, including meal preparation, errands, doctor appointments, and light housekeeping.
• Maintained a clean living environment by laundering linens and clothing items, vacuuming carpets, dusting furniture surfaces, washing dishes.
• Performed personal care duties such as bathing, dressing, grooming, feeding, and toileting assistance.

• Assisted with inventory management by stocking shelves and organizing merchandise displays.
• Provided product knowledge and information to customers, helping them make informed decisions.
• Collaborated closely with team members to ensure smooth day-to-day operations.
• Handled customer complaints efficiently and effectively, providing resolution in a timely manner.
• Demonstrated ability to deliver excellent customer service and develop strong relationships with customers.
• Utilized effective communication skills to answer inquiries from customers politely and professionally.
• Managed daily operations, including opening and closing store and scheduling staff shifts.
• Performed cash handling duties including deposits, withdrawals, transfers, and balancing registers.
• Developed creative strategies for increasing customer loyalty and retention rates.

• I was responsible for keeping the store clean also serving customers with great customer service and ringing them up at the register

• Maintained a clean living environment by laundering linens and clothing items, vacuuming carpets, dusting furniture surfaces, washing dishes.
• Organized and managed daily schedules, including meal preparation, errands, doctor appointments, and light housekeeping.
• Demonstrated strong problem solving skills when faced with challenging scenarios.
• Performed personal care duties such as bathing, dressing, grooming, feeding, and toileting assistance.
• Administered medications according to physician instructions and monitored effects of medication on clients' health.
• Assisted with ambulation using appropriate devices such as walkers or wheelchairs while providing balance support when needed.
• Encouraged meaningful activities such as reading books or doing arts and crafts that promote cognitive stimulation.
• Responded promptly to medical emergencies in accordance with established protocols for handling emergency situations.
• Provided transportation services for attending medical appointments or social activities.
• Assisted patients with grooming and washing routines to accommodate hygienic needs.
• Administered required medications with awareness of prescribed pills and supplements.
• Aided patients' movement to prevent accidents while navigating living space.