Sofia Pisano
New York,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to learn and develop new skills. Driven and goal-oriented with willingness to learn and intellectual curiosity. Enhancing client satisfaction and increasing sales revenue through strategic planning and effective client relationship management. Skilled in verbal communication and product knowledge, adept at fostering long-lasting customer relationships and implementing innovative sales strategies. Achieved significant sales growth by leveraging logical thinking and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.
Overview
2
2
years of professional experience
Work History
Sales Manager
MadRome
11.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction at the Chelsea Flea Market.
- Increased sales revenue by developing and implementing effective sales strategies such as educating customers about our brand's history, details about each design and how their purchase will benefit them.
- Built long-lasting client relationships through excellent customer service and consistent followups due to efficient communication with customers.
- Facilitated business by implementing practical networking techniques.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue through social media content on Instagram and TikTok platforms.
Sales Associate
Jennifer Tattanelli
07.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Creatively styled customers with the store's merchandise to ensure a personalized and memorable shopping experience.
- Created social media content on Instagram and TikTok to increase revenue and attract new customers.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers to create and maintain a positive company image and increase purchases with the best customer experience.
Education
Bachelor of Arts - Business
Pace University
New York, NY05.2027
Skills
- Verbal and written communication
- Product Knowledge
- Client Relationship Management
- Strategic Planning
- Decisive
- Logical thinking and reasoning
- Multi-tasker
- Microsoft Office/GSuite Platforms
Timeline
Sales Manager
MadRome
11.2023 - Current
Sales Associate
Jennifer Tattanelli
07.2022 - 09.2023
Bachelor of Arts - Business
Pace University
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