Sofia Ribeira
Pacific,WA
Summary
I am an adaptable professional with strong conflict resolution and customer service skills. I've also demonstrated the ability to enhance customer shopping experiences while ensuring transaction accuracy and effective team collaboration. I am reliable and can easily collaborate with and adapt to others.
Overview
1
1
year of professional experience
Work History
Sales Associate
Torrid Clothing Store
Auburn, Washington
04.2024 - 08.2025
- Delivered exceptional customer service by greeting customers and addressing inquiries promptly.
- Assisted customers in product selection and provided styling recommendations.
- Maintained organized sales floor, ensuring appealing merchandise displays.
- Processed transactions accurately through point-of-sale system.
- Collaborated with team members to achieve store sales targets.
- Resolved customer issues effectively, enhancing overall shopping experience.
- Fielded incoming calls to provide information on store products and services.
- Guided customers in locating specific products and offered knowledgeable advice.
Education
High School Diploma -
Auburn Riverside High School
Auburn, WA06-2025
Skills
- Service oriented
- Reliable and punctual
- Conflict resolution
- Transaction accuracy
- Time management
- Task prioritization
- Adapt to diverse groups
- Friendly and outgoing
- Professional demeanor
- Teamwork and collaboration
Affiliations
- Choir - I've been a part of choir since 3rd grade! Choir has helped me work together with others to achieve common goals. It's also given me a chance to become a leader to underclassmen, helping them with time management, staying on task, and prioritizing. I've also learned the importance of intrinsic motivation from choir.
- Creating - I really enjoy making things, for a long time I've been making my own jewelry, such as bracelets, necklaces, and earring! In high school I got the opportunity to take two jewelry classes, which was not only super fun but also included patients and seeing out your goals through the whole process.
Accomplishments
- Choir Leadership 2023-2024 - peer voted award for leadership
- Most Improved 2024-2025 - awarded by choir director Jonathan Stenson
- Ap courses - AP Psychology test score: 4 , AP Pre-Calculus test score: 3 , Ap Literature and Composition test score: 3 , AP Statistics test score: 4
Timeline
Sales Associate
Torrid Clothing Store
04.2024 - 08.2025
High School Diploma -
Auburn Riverside High School
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