Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
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Sofia Saissi

Somerville,MA

Summary

Dynamic professional with a strong background in brand management and customer service excellence, co-founding Crafted Chocolate to introduce innovative flavors. Proven ability in market research and product development, complemented by effective communication skills honed at Marios Ristorante. Committed to driving growth through strategic digital marketing and collaborative problem-solving.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Crafted Chocolate
Boston, Massachusetts
11.2024 - 09.2025
  • Co-founded 'Crafted Chocolate', an artisan chocolate bar company with unique flavors.
    Introduced popular Dubai chocolate flavor to attract a broader customer base.
    Embraced ongoing learning through various business challenges and opportunities.
    Worked collaboratively on product development to ensure high-quality standards.

Server/Head Bartender

Marios Ristorante
North Reading, Massachusetts
08.2023 - 03.2025
  • Enhanced communication proficiency with varied customer demographics in bartending and serving positions

Education

BBA - Marketing

Hult International Business School
Cambridge, MA
08-2026

IB Diploma -

IB Program
Casablanca
05-2023

Skills

  • Market research and analysis
  • Digital marketing strategies
  • Brand management
  • Customer service excellence
  • Project management
  • Product development
  • Problem-solving skills
  • Open-mindedness

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Arabic
Native/ Bilingual

Affiliations

  • Pickleball
  • Horse back riding
  • Gym
  • Runner
  • Pilates

Certification

  • ServSafe
  • Tips certified

Timeline

Assistant Manager

Crafted Chocolate
11.2024 - 09.2025

Server/Head Bartender

Marios Ristorante
08.2023 - 03.2025

BBA - Marketing

Hult International Business School

IB Diploma -

IB Program

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