Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofia Smith

Sofia Smith

Deep River

Summary

Dynamic professional with a strong background in customer service and team collaboration, honed at The Griswold Inn. Proven ability to enhance guest experiences through effective communication and multitasking. Skilled in event planning and maintaining a welcoming environment, ensuring smooth operations and high customer satisfaction. Flexible and adaptable in fast-paced settings.

Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Host

The Griswold Inn
09.2025 - Current

Greeted and seated guests, managed reservations, and coordinated table flow to ensure efficient service.

Provided exceptional customer service by assisting guests with inquiries and creating a welcoming dining experience.

Collaborated with servers and management to maintain smooth front-of-house operations during high-volume periods.

Salesperson

Parfum Outlet
08.2024 - Current

Managed inventory stocking, pricing, and product presentation to ensure accuracy and support sales performance.

Assisted the sales department by guiding customers in selecting products that best fit their needs.

Supported day-to-day store operations, contributing to an efficient workflow and a positive customer experience.

Receiving Associate

Adams Hometown Market
06.2025 - 11.2025

Loaded and unloaded deliveries efficiently, ensuring accurate handling of all incoming and outgoing products.

Organized shipments, verified inventory, and maintained clean, safe dock and storage areas.

Coordinated with store and warehouse staff to support smooth product distribution and timely stocking.

Education

BBA - Business Administration And Management

Gateway Community College
New Haven, CT
05-2027

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Event planning assistance
  • Event planning
  • Cleaning and sanitation
  • Interactive communication skills
  • Table bussing
  • Guest seating
  • Table setting
  • Price memorization
  • Flexible and adaptable

Languages

Russian
Native or Bilingual
Ukrainian
Native or Bilingual

Timeline

Host

The Griswold Inn
09.2025 - Current

Receiving Associate

Adams Hometown Market
06.2025 - 11.2025

Salesperson

Parfum Outlet
08.2024 - Current

BBA - Business Administration And Management

Gateway Community College