Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sofia Solano

Moorpark,CA

Summary

Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

Target
03.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customers to better uncover individual needs.

Boba Barista

Bobascuz
08.2021 - 01.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Cleaned counters, machines, utensils, and seating areas daily to prevent the spread of germs.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Used POS system to enter orders and process payments accurately.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Sales Associate

Tjmaxx
10.2019 - 06.2021
  • Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds following store policy.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Developed strong rapport with customers and created positive impression of the business.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeled items, and arranged them according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Moorpark High School
Moorpark, CA
06.2020

Skills

  • Exceptional Customer Service
  • Sales Expertise
  • Problem-Solving Skills
  • Multi-Tasking Strength
  • Reliable and Punctual
  • Cleaning Techniques
  • Excellent People Skills
  • Teamwork and Collaboration
  • Cash Register Operation
  • Customer Service
  • Flexible Schedule

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Target
03.2022 - Current

Boba Barista

Bobascuz
08.2021 - 01.2022

Sales Associate

Tjmaxx
10.2019 - 06.2021

High School Diploma -

Moorpark High School

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Sofia Solano