Sofia Vences
Del Valle,TX
Summary
Experienced phlebotomist with strong venipuncture, patient identification, and specimen labeling skills. Delivers accurate collections, HIPAA-compliant care, and safe specimen handling in fast-paced clinical settings.
Overview
1
1
Language
1
1
Certification
18
18
years of professional experience
Work History
Phlebotomist
CPL
Austin, Texas
03.2023 - Current
- Collected patient blood specimens following CPL safety and identification procedures.
- Verified patient information and labeled samples for CPL laboratory processing.
- Prepared collection supplies and maintained clean phlebotomy stations at CPL.
- Performed venipuncture and capillary draws with careful patient care.
- Explained collection steps to patients and reduced anxiety during visits.
- Documented collection details accurately in CPL patient records.
- Followed infection control rules and disposal procedures throughout daily collections.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided compassionate care to patients during specimen collection. by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Receptionist
Cornerstone Clinic
Fredericksburg, Texas
07.2021 - 02.2023
- Greeted patients at Cornerstone Clinic front desk with warm, professional service.
- Scheduled appointments and managed provider calendars using clinic scheduling systems.
- Coordinated patient check-in and check-out workflows at busy reception area.
- Answered phone calls and routed messages to nurses, providers, and staff.
- Verified patient information and updated records in clinic database.
- Collected forms, insurance cards, and consent documents for patient intake.
- Handled visitor questions and resolved front desk issues with calm communication.
- Supported clinic operations by organizing files and maintaining reception supplies.
Resident Care Coordinator
CelesteCare
Fredericksburg, Texas
06.2017 - 06.2021
- Coordinated resident care plans with CelesteCare nursing and support teams.
- Scheduled resident assessments and updated care records in CelesteCare systems.
- Communicated resident needs to families, caregivers, and clinical staff.
- Monitored daily service plans and adjusted resident support activities.
- Reviewed documentation for accuracy, compliance, and timely resident follow-up.
- Arranged appointments, referrals, and transportation for resident care needs.
- Supported new care staff with CelesteCare procedures and resident protocols.
- Educated family members about their loved one's condition and treatment plan.
- Monitored residents' medical records and documented changes in condition or behavior.
- Served as a liaison between families and guardians and healthcare providers.
Phlebotomy Team Lead
CPL
Austin, Texas
09.2008 - 10.2014
- Trained new staff on venipuncture, specimen labeling, and specimen handling procedures.
- Coordinated schedules and shift coverage for CPL phlebotomy operations, ensuring optimal staffing levels.
- Evaluated employee performance against established goals, providing feedback to enhance team capabilities.
- Supported phlebotomy team in daily CPL patient collection workflows, contributing to efficient operations.
- Checked specimen integrity during collection, transport, and processing.
- Enforced HIPAA, OSHA, and CPL safety standards.
- Maintained supply levels for needles, tubes, and collection materials.
Education
High School Diploma -
Fredericksburg High School
Fredericksburg, TX05-2001
Skills
- Venipuncture technique
- Sample labeling
- Sample handling
- Specimen transport
- Patient identification
- HIPAA compliance
- Clinical scheduling
Languages
Spanish
Professional
Certification
- Pharmacy Tech
- Phlebotomy Tech
Timeline
Phlebotomist
CPL
03.2023 - Current
Receptionist
Cornerstone Clinic
07.2021 - 02.2023
Resident Care Coordinator
CelesteCare
06.2017 - 06.2021
Phlebotomy Team Lead
CPL
09.2008 - 10.2014
High School Diploma -
Fredericksburg High School