Sofia Vincent
Des Plaines
Summary
Dynamic and organized professional with a positive attitude, experienced in enhancing patient satisfaction at SSM Health Saint Louis University Hospital. Proven problem-solver skilled in community outreach and effective communication, adept at coordinating activities and mentoring staff. Committed to improving operations and delivering exceptional service in fast-paced environments.
Experienced with coordinating volunteer activities and supporting community programs. Utilizes organizational and interpersonal skills to promote effective project execution. Knowledge of building strong community relations and enhancing service delivery.
Overview
3
3
years of professional experience
Work History
Intern
Maine Township High School District 207
12.2022 - 05.2024
- Created social media project to provide the high school district community with knowledge of health resources in their community.
- Organized and ran health-promotion events.
- Cleaned and restocked laboratory and exam room spaces.
- Networked with health programs and professionals in the community to expand the school based health center's resources.
Summer Camp Assistant Director
Des Plaines Park District
06.2022 - 08.2024
- Coordinated daily activities for participants.
- Communicated with other summer camps and program directors in the building.
- Monitored daily operations closely to identify potential problems or areas needing improvement before they escalated into larger issues impacting camper experiences negatively.
- Served as a mentor to junior staff members, offering guidance on best practices in camper engagement strategies and conflict resolution techniques.
Volunteer
SSM Health Saint Louis University Hospital
12.2024 - Current
- Reported patient requests, concerns, and other observations to staff.
- Improved patient satisfaction by quickly responding to call lights and requests for assistance.
- Complied with HIPAA standards to confidentially maintain patient medical information.
Volunteer
Advocate Lutheran General Hospital
07.2023 - 08.2024
- Restocked visitor materials, and delivered mail and gifts to patients to assist the guest services department.
- Transported patients and helped with discharge procedures.
- Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
- Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.
Education
Bachelor of Science - Public Health
Saint Louis University
Saint Louis, MO05-2028
High School Diploma -
Maine West High School
Des Plaines, IL05-2024
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Time management
- Adaptability and dependability
- Community outreach
Timeline
Volunteer
SSM Health Saint Louis University Hospital
12.2024 - Current
Volunteer
Advocate Lutheran General Hospital
07.2023 - 08.2024
Intern
Maine Township High School District 207
12.2022 - 05.2024
Summer Camp Assistant Director
Des Plaines Park District
06.2022 - 08.2024
Bachelor of Science - Public Health
Saint Louis University
High School Diploma -
Maine West High School
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