Summary
Overview
Work History
Education
Skills
Timeline
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Sofia Vincent

Des Plaines

Summary

Dynamic and organized professional with a positive attitude, experienced in enhancing patient satisfaction at SSM Health Saint Louis University Hospital. Proven problem-solver skilled in community outreach and effective communication, adept at coordinating activities and mentoring staff. Committed to improving operations and delivering exceptional service in fast-paced environments.

Experienced with coordinating volunteer activities and supporting community programs. Utilizes organizational and interpersonal skills to promote effective project execution. Knowledge of building strong community relations and enhancing service delivery.

Overview

3
3
years of professional experience

Work History

Intern

Maine Township High School District 207
Park Ridge, IL
12.2022 - 05.2024
  • Created social media project to provide the high school district community with knowledge of health resources in their community.
  • Organized and ran health-promotion events.
  • Cleaned and restocked laboratory and exam room spaces.
  • Networked with health programs and professionals in the community to expand the school based health center's resources.

Summer Camp Assistant Director

Des Plaines Park District
Des Plaines, IL
06.2022 - 08.2024
  • Coordinated daily activities for participants.
  • Communicated with other summer camps and program directors in the building.
  • Monitored daily operations closely to identify potential problems or areas needing improvement before they escalated into larger issues impacting camper experiences negatively.
  • Served as a mentor to junior staff members, offering guidance on best practices in camper engagement strategies and conflict resolution techniques.

Volunteer

SSM Health Saint Louis University Hospital
St. Louis, MO
12.2024 - Current
  • Reported patient requests, concerns, and other observations to staff.
  • Improved patient satisfaction by quickly responding to call lights and requests for assistance.
  • Complied with HIPAA standards to confidentially maintain patient medical information.

Volunteer

Advocate Lutheran General Hospital
Park Ridge, IL
07.2023 - 08.2024
  • Restocked visitor materials, and delivered mail and gifts to patients to assist the guest services department.
  • Transported patients and helped with discharge procedures.
  • Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
  • Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.

Education

Bachelor of Science - Public Health

Saint Louis University
Saint Louis, MO
05-2028

High School Diploma -

Maine West High School
Des Plaines, IL
05-2024

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Attention to detail
  • Time management
  • Adaptability and dependability
  • Community outreach

Timeline

Volunteer

SSM Health Saint Louis University Hospital
12.2024 - Current

Volunteer

Advocate Lutheran General Hospital
07.2023 - 08.2024

Intern

Maine Township High School District 207
12.2022 - 05.2024

Summer Camp Assistant Director

Des Plaines Park District
06.2022 - 08.2024

Bachelor of Science - Public Health

Saint Louis University

High School Diploma -

Maine West High School
Sofia Vincent