Sofia Wittemann

(remote position)

• Provide support to Sales Director; manage schedule, book virtual meetings, coordinate travel
• Build custom catering proposals; extreme attention to detail, handling high-level clientele and various event types (weddings, corporate meetings, brand activations, private affairs, etc.), prioritizing client satisfaction
• Use Google Sheets to track leads, status of inquiries and events in progress
• Use Quickbooks to manage invoices, receive payments from clients; oversee commission payout to planners, venues
• Manage data relating to business development; planner, corporate contact information; business competitor research

• Organize project schedule for two 3-man crews; coordinate with homeowners, contractors regarding project logistics
• Use Quickbooks to create invoices, receive payment
• Create estimates based on crew inspections
• Captured record amount of customers; advanced per diem target from $4,000 to $7,000
• Provided support regarding inventory management, ordering materials
• Implemented new and creative ways to track job progress, earnings and positive reviews to boost crew morale

• Confirmed appointments, communicated with clients, and updated client records; scheduling for up to 6 veterinarians daily
• Managed multi-line phone system to efficiently direct calls and schedule appointments
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents
• Provided support to veterinary staff; triage emergency presentations, help prepare for appointments, relay medical information