Sofia Wucher
Sabattus
Summary
Dynamic Admissions Specialist with proven expertise at Valley Vista, adept at navigating complex medical admissions processes. Recognized for exceptional client relations and strong organizational skills, ensuring seamless patient transitions. Committed to fostering positive environments while maintaining meticulous records and enhancing team collaboration for optimal outcomes.
Overview
2
2
years of professional experience
Work History
Admissions Specialist
Valley Vista
11.2024 - 04.2025
- detail oriented, team player responsible for the inquiry of all potential admissions navigated the admission process while providing a positive image of the facility
- participated in change-of-shift treatment team meetings and discusses patients’ emotional/behavioral issues/concern, and related programming needs
- Processed admission requests, admission scheduling, and intake process
- Interviewed patient or representative to obtain patient and insurance information
- Admitted patients efficiently and sensitively, while obtaining appropriate signatures on all necessary documents
- Advised referrals of their patient’s admission as soon as possible
- Entered admitting information into computer and provides appropriate department with chart
- Provided patients with orientation to Valley Vista and reviews Patient Handbook
- Compiled with data for occupancy and census records
- Contacted recovery specialists for placement of valuables
- Coordinated and maintained patient log, census board, daily census, and d dishcarge tracking report
- Communicated with Nursing staff regarding new admissions as necessary
- Developed and maintains professional relationships with patients at Valley Vista
- Followed organization’s attendance and punctuality policies
- Answered telephone, deliver messages, and provides information to patients, visitors, personal, and the general public upon request
Recovery Support Specialist
BayMark Health Services
01.2023 - 12.2023
- Facilitated client transitions to community living with comprehensive discharge planning and post-discharge follow up.
- Contributed to program success by maintaining accurate documentation, tracking progress, and reporting outcomes to relevant stakeholders.
- Supported clients in achieving personal goals by providing resources, guidance, and encouragement throughout their recovery journey.
- Acted as a liaison between clients and external agencies, including housing providers, legal services, and medical professionals to ensure seamless access to required supports.
- Meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Direct supervision of clients
- Enforcement of policies and procedures
- Observe and supervise medication administration while maintaining accurate medication logs and records
- Ability to work independently or with a team and carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Offer clients support based upon the application of the 12 Steps in real life situations
- Serve as an intermediate between clients and their clinicians
- Offering and implementing various growth opportunities
- Observe client behavior assessing whether it enhances or diminishes the recovery process
- Redirection of behavior which impedes the recovery process
- Directly involved with the admission process of a new client and the discharge process for clients, this includes doing a property search, a search of the client, completing all paperwork and uploading into the EMR and assisting the Admissions Coordinator
- Attending groups, taking notes and logging information into the EMR when necessary
- Transport clients to and from 12 step meetings
- Transport clients to and from medical appointments
- Transport clients for Admission as well as for discharge
- Demonstrate and foster the company’s Mission, Vision and Values
Education
Certificate - Phlebotomy
Phlebotomy Training Specialist
Manchester, NH03-2025
GED -
Concord Adult Center
Concord NH 09-2022
Skills
- Flexibility
- Application processing
- Administrative support
- Application review
- Data verification
- Interviewing techniques
- Collaboration
- Financial aid
- Strong organization
- Medical admissions processes
- Good bedside manner
- Client relations
- Computer literacy
- Records maintenance
- Well-versed in insurance
- Rapport building
- Database management
- Hospitable and friendly
- Experience in medical admissions
- Application status reviews
- Quick-learning
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Team collaboration
- Team leadership
- Creative thinking
- Active listening
- Effective communication
- Tactfulness
Timeline
Admissions Specialist
Valley Vista
11.2024 - 04.2025
Recovery Support Specialist
BayMark Health Services
01.2023 - 12.2023
Certificate - Phlebotomy
Phlebotomy Training Specialist
GED -
Concord Adult Center
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