Sofia Yanez
Oakland,CA
Summary
I am looking for an entry-level position to kickstart my career in the nursing field. To seek and maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Paraeducator, Special Education
Hayward Unified School District
Hayward, CA
02.2024 - Current
- Enhanced student learning by providing individualized support and accommodations for special education students.
- Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Supported students'' social-emotional development through one-on-one counseling sessions and group activities.
Volunteer
Kaiser Permanente
San Leandro, CA
01.2023 - Current
- As a volunteer, I provide key communication and direction between patients, families, and hospital staff.
- Providing high quality health care and experience in the medical profession environment include but not limited: help assist at the front desk directing patients or community to their location and answering on going phone calls.
- I help discharge patients in and out of the hospital, making sure they get to their location safely.
- Overall, use strong interpersonal communication skills to convey information to others.
Child Caregiver
Care.com Inc
Oakland, CA
04.2018 - Current
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Taught children to organize toys, wash hands, and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Maintained effective schedule balance between rest periods, active play, and instruction.
Certified Nursing Assistant
Marina Garden Center
Alameda, CA
09.2023 - 12.2023
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Barista
Sabinos Coffee
San Leandro, CA
07.2017 - 08.2023
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Coaching Assistant
Sports For Learning
Berkeley, CA
04.2021 - 08.2021
- Worked for the Berkeley school district at Sylvia Mendez Elementary school
- Help with supervision and engagement both inside and outside the classroom.
- Built positive and productive relationships with parents of students, the students themselves, as well the faculty staff.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Ensure students are engaged in learning, receive homework help, and participate in fun outdoor physical activities.
Front End Cashier
Costco
San Leandro, CA
09.2020 - 10.2020
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Greeted customers and responded to requests for information.
- Maintained organized and orderly front end and removed carts and debris.
- Helped customers complete purchases and locate items
Bookstore Team Member Food/merchandise
Bay Tree Bookstore
Santa Cruz, CA
11.2019 - 08.2020
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise. Helped build the stores website by adding merchandise and supplies.
- Help assisted students in finding their school supplies or apparel.
- Helped with shipping orders and processing them as well
Food Server
Santa Cruz Beach Boardwalk
Santa Cruz, CA
04.2019 - 06.2019
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Learned and followed local alcohol laws to keep restaurants compliant with laws and regulations.
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Volunteer
City Teams
Oakland, CA
05.2018 - 07.2018
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted in kitchen - prepping hundreds of meals, washing dishes and cleaning tables
- Prepared bagged lunches and went around downtown distributing each lunch to homeless
- Build close relationships with fellow volunteers
- Guided troubled individuals to tools and resources necessary for healing.
Education
High School Diploma -
Oakland Technical High School
Oakland, CA06-2018
Associate of Science - Natural Sciences
College of Alameda
Alameda, CACurrent
Bachelor of Science - Nursing
Samuel Merritt University
Oakland, CA12.2025
Skills
- Proven leadership and problem-solving skills
- Six years of customer service
- Proficient in MS Word, Excel, and Powerpoint
- Excellent time management skills
- First Aid and CPR certified
- Organized
- Fast learner
Certification
-
CNA - Certified Nurse Assistant
-
First Aid/CPR Certified
Languages
Spanish
Professional Working
Timeline
Paraeducator, Special Education
Hayward Unified School District
02.2024 - Current
Certified Nursing Assistant
Marina Garden Center
09.2023 - 12.2023
Volunteer
Kaiser Permanente
01.2023 - Current
Coaching Assistant
Sports For Learning
04.2021 - 08.2021
Front End Cashier
Costco
09.2020 - 10.2020
Bookstore Team Member Food/merchandise
Bay Tree Bookstore
11.2019 - 08.2020
Food Server
Santa Cruz Beach Boardwalk
04.2019 - 06.2019
Volunteer
City Teams
05.2018 - 07.2018
Child Caregiver
Care.com Inc
04.2018 - Current
Barista
Sabinos Coffee
07.2017 - 08.2023
High School Diploma -
Oakland Technical High School
Associate of Science - Natural Sciences
College of Alameda
Bachelor of Science - Nursing
Samuel Merritt University