Sofia Esmeralda Montaño
San Ysidro,CA
Summary
To pursue an Director of EOPS and Special Programs position within Higher Education
Overview
24
24
years of professional experience
1
1
Certification
Work History
Student Assistance Technician/Foster Youth Liaison
SDCCD
San Diego, CA
01.2018 - Current
- Interpret and apply federal and state regulations as it pertains to federal and state aid programs; Analyze, evaluate student aid files, awarding aid based on eligibility; Maintain confidential records and files under FERPA regulations; Perform professional judgment based on documentation presented from an inclusive and equity perspective; Participate in federal aid conferences, hiring committees, serve as contact liaison for foster youth and undocumented student population; Analyze special programs, grants in compliance with eligibility criteria; Conduct on-campus and virtual financial aid presentations; Collaborate in community events providing information and guidance to future students and the general public; Train and provide work direction to contract staff, student aides, and hourly assistants
Senior Student Services Assistant/ Lead Residency
SDCCD
San Diego, CA
01.2016 - 01.2018
- Lead residency point of contact in admissions department; Process AB540, Veteran Affidavit, priority registration, military dependent certificates; Maintain confidential records and files under FERPA regulations; Interpret federal, state and college rules and regulations; Resolve complex problems involving student applications, forms and records; Participated in Immigration Support Committee representing the Admissions Department; Analyzed and prepared reports following program regulations; Participated in hiring committees; Train and provide work direction to support staff, student aides, and hourly assistants
Student Services Assistant
SDCCD
San Diego, CA
01.2007 - 01.2016
- Provide front counter assistance in demanding financial aid department to diverse college population; Intake confidential documentation to complete financial aid student files under FERPA regulations; Interpret federal, state and college rules and regulations; Assist students with federal aid application process; Collect and prepare financial aid appeal documentation; Train and direct work direction to other SSA’s, student aides and hourly assistants
Office Technical/ Instructional Assistant
SDCCD
San Diego, CA
01.2000 - 01.2007
- Conduct brief interviews followed by a student profile; Prepare weekly and monthly reports, Xerox, fax, input data in computer, file confidential student information; Communicate via e-mail; Install computer software; Train and furnish work direction to others; Conduct mandated state exams for ESL students
Education
Masters in Adult Education - Adult Education
University of Phoenix
10.2014
Bachelor of Liberal Arts and Sciences - Psychology w/emphasis in Industrial Organizational Psychology
San Diego State University
05.2005
Skills
- Committed to equity and excellence in higher education from an equity perspective
- Knowledgeable in team-building and management aspects
- Ability to explain and interpret program objectives and college course offerings to students, faculty, staff and the general public
- Ability to supervise and direct work to others from a transformation leadership style
- Ability to prepare and present reports and evaluation of services presentations, staff meetings
- Ability to advocate for student funding based on special circumstances
- Ability to build effective relations amongst departments, as well as campus and community leaders
- Extensive experience collaborating with special student programs, determining eligibility following federal an state regulations
- Extensive experience working in a multi-cultural setting
- Experience in hiring committeess, candidate selection process
Certification
- Campus Logic Training
- CACCRAO Training
- NASFAA Conference Training
- Sexual Harassment Training
- Alice Training
- Military Ally
- Blue Print Conference
- John Burton Advocates for Youth Various Trainings
Volunteer
- St. Vincent d’ Paul, school-aged classroom volunteer
- Jacobs Health Care Center, elderly companion volunteer
- Barrio Logan College Institute, after school tutor
Languages
Spanish
Native/ Bilingual
Timeline
Student Assistance Technician/Foster Youth Liaison
SDCCD
01.2018 - Current
Senior Student Services Assistant/ Lead Residency
SDCCD
01.2016 - 01.2018
Student Services Assistant
SDCCD
01.2007 - 01.2016
Office Technical/ Instructional Assistant
SDCCD
01.2000 - 01.2007
Masters in Adult Education - Adult Education
University of Phoenix
Bachelor of Liberal Arts and Sciences - Psychology w/emphasis in Industrial Organizational Psychology
San Diego State University
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