Sofia L Alejo Tienda
Dallas,TX
Summary
I believe my background in Customer Service and experience for 5 years with professional and cordial service to guests make me a strong candidate, particularly my success in Adaptability. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), creating professional reports, templates, and data tables that I learned during my time at school. I'd love to discuss my qualifications further!
Overview
7
7
years of professional experience
Work History
Cosmetics Sales Associate
Walmart
Dallas, TX
12.2020 - 05.2026
- Assisted customers with product selection, enhancing overall shopping experience.
- Demonstrated product knowledge to educate customers on features and benefits.
- Maintained merchandise displays to ensure visual appeal and organization.
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
Online Personal Shopper
Walmart
Dallas, TX
12.2020 - 05.2026
- Assisted customers with product selection, ensuring a personalized shopping experience.
- Managed online orders efficiently, coordinating with store inventory for timely fulfillment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Utilized Walmart's online shopping platform to navigate and process orders accurately.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Produce Associate
Natural Grocers
Denton, TX
09.2021 - 04.2022
- Ensured freshness and quality of produce through regular inspections and inventory assessments.
- Assisted in receiving, stocking, and organizing produce deliveries to optimize product availability.
- Maintained cleanliness and organization of produce department, adhering to safety standards and protocols.
- Provided exceptional customer service by answering inquiries about product availability and nutrition information.
- Assisted with weekly inventory counts.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Lobby Attendant
McDonald's
Dallas,TX
10.2019 - 01.2020
- Maintained cleanliness and organization of lobby area to enhance customer experience.
- Assisted customers with inquiries and provided information on menu items.
- Monitored dining area for cleanliness, promptly addressing spills and waste.
- Ensured proper stocking of supplies to meet customer needs during peak hours.
- Collaborated with team members to ensure efficient service during busy periods.
Education
High School Diploma -
Skyline
Dallas, TX05.2021
Skills
- Patience and empathy
- Goal-oriented mindset
- Visual merchandising proficiency
- Sanitation maintenance
- Teamwork
- Friendly and helpful
- Customer service
- Problem-solving
- Attention to detail
- Cleaning and sanitizing
- Multitasking Abilities
- Adaptable and flexible
- Creative thinking
- Cash handling
- Stock replenishment
- Continuous improvement
- Product and service sales
- Computer proficiency and Microsoft office
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Produce Associate
Natural Grocers
09.2021 - 04.2022
Cosmetics Sales Associate
Walmart
12.2020 - 05.2026
Online Personal Shopper
Walmart
12.2020 - 05.2026
Lobby Attendant
McDonald's
10.2019 - 01.2020
High School Diploma -
Skyline