Sofiamaria Monagas
Miami,USA
Summary
Licensed and experienced aesthetician with a strong background in skincare treatments, laser procedures, and front desk operations within medical spa and clinical environments. Skilled in providing personalized client care while efficiently handling administrative responsibilities such as appointment scheduling, insurance verification, and patient communication. Bilingual, reliable, and eager to learn and grow in the beauty industry, with a passion for delivering high-quality results and contributing to a collaborative team environment.
Overview
3
3
years of professional experience
Work History
Office Clerk (Part-Time, High School Position)
Pediatric Professional Associates
08.2022 - 09.2023
- Filed patient medical records, and scanned documents into the system.
- Answered phone calls and directed inquiries appropriately.
- Welcomed patients, and assisted with front desk check-in procedures.
Lead Esthetician
GLANZ Aesthetics and Endocrinology
03.2025 - Current
- Provided personalized skincare consultations to diverse clientele
- Administered advanced facial treatments including DiamondGlow, AquaGold, extractions, and chemical peels
- Performed laser procedures such as IPL photofacials, fractional CO2 resurfacing, OPUS skin tightening, Clearlift (for nail fungus, tattoo removal, melasma), and Soprano laser hair removal
- Prepared and performed medical-grade treatments including microdermabrasion, dermaplaning, and laser therapies
- Worked with topical numbing agents for laser procedures to ensure client comfort
- Collaborated with medical professionals to enhance patient treatment plans and outcomes
- Maintained clean, sanitized treatment rooms in compliance with health and safety standards
- Reviewed clients' medical histories to determine safe and effective treatment plans
Front Desk
GLANZ Aesthetics and Endocrinology
03.2025 - Current
- Greeted and checked in/out patients, maintaining a welcoming and professional front desk environment
- Answered multi-line phones, returned client calls, and scheduled appointments using medical software
- Scheduled consultations and treatments, verifying insurance eligibility prior to appointments
- Processed payments, handled copays, and maintained accurate records of charges
- Performed administrative tasks: managing client files, ordering supplies, responding to inquiries, and processing transactions
- Handled and resolved client complaints with professionalism and efficiency
- Made daily follow-up calls in response to social media inquiries to schedule appointments
Education
Some College (No Degree) - Business Administration
Miami Dade College
Miami, FLSkincare License And Laser Certifications - undefined
Celebrity School of Beauty
Miami, FL01.2025
High School Diploma - undefined
Miami Coral Park Senior High School
Miami, FL06.2023
Skills
- Bilingual
- Reliable
- Fast learner
- Organized
- Team Collaboration
- Multitasking
Timeline
Lead Esthetician
GLANZ Aesthetics and Endocrinology
03.2025 - Current
Front Desk
GLANZ Aesthetics and Endocrinology
03.2025 - Current
Office Clerk (Part-Time, High School Position)
Pediatric Professional Associates
08.2022 - 09.2023
Skincare License And Laser Certifications - undefined
Celebrity School of Beauty
High School Diploma - undefined
Miami Coral Park Senior High School
Some College (No Degree) - Business Administration
Miami Dade College
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