Summary
Overview
Work History
Education
Skills
Timeline
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Sofie Ortega

Edinburg,TX

Summary

Dedicated and compassionate professional with a Bachelor's degree in Communications and a Minor in Marketing. Brings strong interpersonal and communication skills honed through experience as a STEM Camp Instructor, developing engaging activities and resolving conflicts with empathy and patience. Proven ability to manage multiple tasks and maintain attention to detail from roles as a delivery driver. Demonstrates adaptability, problem-solving, and a customer-centric approach, making a well-suited candidate for providing supportive and effective behavior therapy as a Registered Behavior Technician.

Overview

2
2
years of professional experience

Work History

STEM Camp Instructor and Recruiter

Elk's Lodge
05.2023 - 07.2023
  • Communication Skills: Often interacted with campers, parents, and fellow counselors, requiring strong verbal and written communication skills
  • Leadership and Teamwork: Took on leadership roles, guiding activities, resolving conflicts, and coordinating with fellow counselors
  • Creativity and Problem-Solving: Frequently devised creative activities and solutions to engage campers and address challenges
  • Empathy and Understanding Audience Needs: Developed strong empathy and understanding of campers' needs and preferences, tailoring activities to meet individual interests and abilities
  • Organization and Time Management: Responsible for planning and executing daily activities, managing schedules, and ensuring a smooth operation of the camp
  • Conflict Resolution and Adaptability: Encountered various challenges and conflicts during camp sessions, requiring navigating diverse personalities and adapt to changing circumstances.
  • Planned and delivered interactive crafts and activities to groups of 10 kids.
  • Taught kids ages 4 to 15 rules and gameplay of different sports.

Delivery Driver

Domino's
08.2021 - 11.2022
  • Customer Service Excellence: Interacted directly with customers, addressing inquiries, providing assistance, and ensuring satisfaction.
  • Attention to Detail: Paid close attention to detail to ensure accurate order fulfillment and timely deliveries
  • Communication Skills: Communicated with customers, colleagues, and suppliers
  • Problem-Solving Abilities: Often encountered unexpected challenges, such as traffic delays or customer issues, requiring quick thinking and problem-solving skills
  • Multitasking and Time Management: Successfully managed and delivered up to 4 orders simultaneously, ensuring timely and accurate deliveries while maintaining high customer satisfaction.

Education

Bachelor's Degree in Communications -

University of Texas, Rio Grande Valley
Edinburg, TX
06.2023

Skills

  • Patience and Empathy
  • Leadership
  • Effective written and verbal communication
  • Ability to generate innovative ideas
  • Microsoft Office
  • Google Suite
  • Flexibility
  • Great attention to detail
  • Creative problem-solving
  • Ability to adapt to changes
  • Collaboration with cross-functional teams
  • Effective multitasking and meeting deadlines
  • Understanding client behavior and preferences
  • Creating strategies to engage and retain clients
  • Team Communication

Timeline

STEM Camp Instructor and Recruiter

Elk's Lodge
05.2023 - 07.2023

Delivery Driver

Domino's
08.2021 - 11.2022

Bachelor's Degree in Communications -

University of Texas, Rio Grande Valley

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Sofie Ortega