Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sofie Palumbo

Egg Harbor,NJ

Summary

Qualified individual with a strong background in drafting reports, overseeing files and maintaining data confidentiality. A committed Police Administrative Aide possessing expertise in resolving issues effectively while ensuring compliance with time sensitive deadlines. A Goal-oriented, fast paced learner with an unsurpassed work ethic and integrity. Background in the Criminal Justice field through employment and extensive college courses. Maintaining goals of a career with the Federal Bureau of Investigation, wanting to specialize in Forensic and Behavioral Psychology.

Overview

7
7
years of professional experience

Work History

Police Aide and Records Technician

Atlantic City Police Department
Atlantic City, NJ
06.2023 - Current
  • Followed department's data integrity processes to verify confidentiality of case and record information.
  • Fielded phone calls, answered questions and took messages for officers and other departmental personnel.
  • Provided assistance in organizing and managing electronic records and cases, helping to make the detectives bureau run with efficiency and organization.
  • Utilized E-Agent and ProPhoenix to input crime report details into the department's internal database system.
  • Assisted and shadowed a forensic detective in processing firearms, fingerprinting, and retrieving video footage to support active criminal investigations.
  • Assisted property room personnel in organizing and processing evidence and property, including personal belongings, firearms, and Sexual Assault Forensic Examination (SAFE) kits.
  • Assisted the Special Victims Unit in reviewing video footage, analyzing phone records, and monitoring jail calls to support ongoing investigations.

Hostess

The Deauville Inn
Strathmere, NJ
05.2023 - Current
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, provide dining information, and respond to service questions.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Beach Fee Supervisor

Ocean City Beach Fee
Ocean City, NJ
05.2019 - 08.2022
  • Directing a team of 20+ direct reports, ensuring efficient and productive operations.
  • Overseeing staff scheduling and work assignment, ensuring all beach fee locations are adequately covered to meet the public need.
  • Coordinating ongoing training with the team, facilitating continuous team development to ensure all requirements or the job are met.
  • Taking a lead role in addressing public issues and disputes, assisting and partnering with the local police, first responders, and other city stakeholders to provide prompt resolutions to issues and problems.
  • Collecting and managing the incoming cash flow, and producing detailed reports and statements
  • Streamlining existing processes while introducing new best practices, augmenting operational efficiency.

Sales Associate and Cashier

Bed Bath and Beyond Distribution Center
Mays Landing, NJ
10.2021 - 01.2022
  • Took a lead role in handling customer issues and questions, directing them to products in the store, as well as handling online purchases, and any questions or concern via phone.
  • Well-organized, reliable and experienced in setting up displays, restocking shelves, recovering inventory and organizing the store after close, and supporting in-store customers with knowledgeable assistance.
  • Computing sales prices, total purchases and receiving and processing their payments through cash, credit and debit cards, or check.
  • Making the customer and their needs my main priority, ensuring they are satisfied with my assistance.

Babysitter and Nanny

Multiple Families
EGG HARBOR TOWNSHIP, NJ
02.2018 - Current
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Enforced rules to teach good manners and maintain safe environment.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
  • Responsibly watched children while parents were out.
  • Certified babysitter trained in CPR and infant care.

Education

Bachelor of Arts -

Seton Hall University
South Orange, NJ
05.2025

High School Diploma -

Egg Harbor Township High School
Egg Harbor, NJ
06.2021

Skills

  • Work Prioritization
  • Decision Making
  • Proactive and Focused
  • Research and Analytical Skills
  • Data Entry
  • Clerical Staff Oversight
  • Critical Thinking

Affiliations

The Women's Network at Seton Hall University: Vice President of the organization, responsible for managing the Executive Board, ensuring members fulfill their roles effectively, and supporting the President to maintain overall operational efficiency; step in as acting leader when needed, help develop the organization’s strategic direction including its mission, vision, and goals, manage official communications, and coordinate fundraising events.

Timeline

Police Aide and Records Technician

Atlantic City Police Department
06.2023 - Current

Hostess

The Deauville Inn
05.2023 - Current

Sales Associate and Cashier

Bed Bath and Beyond Distribution Center
10.2021 - 01.2022

Beach Fee Supervisor

Ocean City Beach Fee
05.2019 - 08.2022

Babysitter and Nanny

Multiple Families
02.2018 - Current

Bachelor of Arts -

Seton Hall University

High School Diploma -

Egg Harbor Township High School

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Sofie Palumbo