Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sofiia Muksunova

Boca Raton,FL

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Skilled in coordinating logistics, handling administrative tasks, and ensuring smooth operations. Proven ability to manage budgets, excellent communication skills, attention to detail, and a strong commitment to delivering exceptional employee experiences.

Overview

4
4
years of professional experience

Work History

Administrative Manager

LEO experience center
Boca Raton, Florida
02.2023 - 05.2024
  • Assisted in the recruitment process by reviewing resumes and conducting interviews.
  • Coordinated with executive staff to ensure deadlines were met in a timely manner.
  • Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Organized meetings between executives and outside vendors or clients.

Administrative Assistant

Sprezzatura Beauty
Boca Raton, Florida
08.2021 - 12.2022
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Processed invoices for payment using accounting software applications.
  • Answered questions and resolve problems from customers regarding products and services offered by the company.
  • Performed administrative tasks such as filing documents and responding to emails and calls
  • Developed strong relationships with customers through friendly interactions and problem-solving abilities.

Client Service Representative

Studywork
Saint Petersburg, Russia
05.2020 - 06.2021
  • Followed up with customers after their purchase to ensure satisfaction.
  • Verified accuracy of data entered into company systems.
  • Answered incoming calls from customers regarding billing inquiries, technical issues, product concerns.
  • Demonstrated excellent listening skills and empathy towards customers' needs and concerns.
  • Maintained customer records in the database system.
  • Scheduled and confirmed appointments based on customer availability.

Education

Associate of Arts - Nurcing

Florida Atlantic University
Boca Raton, FL

Skills

  • Project management abilities
  • Data base analysis
  • Problem-Solving
  • Multitasking
  • Analytical Skills
  • Excellent Communication Skills
  • Document Management
  • Work Planning and Prioritization

Languages

English
Professional
Russian
Native/ Bilingual
French
Limited
Italian
Elementary

Timeline

Administrative Manager

LEO experience center
02.2023 - 05.2024

Administrative Assistant

Sprezzatura Beauty
08.2021 - 12.2022

Client Service Representative

Studywork
05.2020 - 06.2021

Associate of Arts - Nurcing

Florida Atlantic University

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Sofiia Muksunova