Hi, I’m
Sofia Kovalenko
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Excel, Word, Powerpoint, and more. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
years of professional experience
Work History
Masud Hasan
Chiropractic Administrative Assistant
05.2021 - 08.2023
Job overview
- Ensured smooth clinic operations by staying up-to-date on industry requirements, including HIPAA compliance measures.
- Maintained exam rooms by monitoring and replenishing supplies and performing routine housekeeping.
- Organized educational materials for patients to enhance their understanding of chiropractic treatments and overall health benefits.
- Improved billing accuracy and streamlined insurance claims processes by diligently verifying patient insurance information.
- Facilitated clear communication between patients and chiropractors by acting as a liaison during phone calls or in-office visits when needed.
- Implemented time-saving strategies for administrative processes, allowing more focus on direct patient care activities.
- Organized and prioritized daily work to meet patients' needs and run smooth provider schedules.
- Monitored patient flow, escorted patients to appropriate room and obtained initial patient information.
- Handled financial transactions for patients, including processing payments and creating easy-to-understand invoices.
- Reduced wait times for appointments by effectively coordinating schedules between patients and practitioners.
- Contributed to the growth of the practice by actively participating in marketing initiatives and community outreach events.
- Assisted new employees in learning office procedures and protocols, fostering teamwork within the practice staff.
- Developed strong rapport with patients through attentive listening skills and empathetic interactions during their visits.
- Supported chiropractic practitioners with accurate record-keeping of patient information and treatment plans.
- Increased patient retention through timely follow-up on appointment reminders and inquiries.
Education
New York UniversityNew York, NY
Bachelor of Arts from United States Government And Politics
05.2027
University Overview
- UFCA Scholarship Recipient
- Completed AP course in Government
- Completed AP course in United States History
- Completed AP course in World History
- Completed AP course in Statistics
- Completed AP course in Biology
- Relevant Coursework: Comparative Politics & Power and Politics in America
- Completed AP course in Chemistry
- Completed AP course in Calculus AB
- Completed AP course in Calculus BC
- Completed AP course in English Literature
- Completed AP course in Language
- 3.92 GPA
- Extracurricular Activities: Volunteer for the UAWS
- Extracurricular Activities: Tutor Students Struggling with Mathematics
- Extracurricular Activities: Part-time Model
- LHS Honor Society Member
- Undergraduate Law Society Member
- Study Abroad: London, Politics
- Research Project: Gogol as a Victim of Political Propaganda, currently in progress
Skills
- Research
- Patient confidentiality
- Office Administration
- Patient Scheduling
- Insurance Verification
- Medical Billing
- Positive Attitude
- Problem-Solving
- Attention to Detail
- Multitasking and Organization
- Computer Skills
- Phone and Email Etiquette
- Payment collection and processing
- Workload Management
- Bookkeeping
- Records Management
- Meeting planning
- Accounting
- Spreadsheet tracking
- Adaptable and Flexible
- Relationship Building
Accomplishments
- Collaborated with team of 3 in the development and delivery of UAWS Humanitarian Aid Shipment to Ukraine.
Affiliations
- UAWS
Languages
Ukrainian
Native or Bilingual
Spanish
Professional Working
Russian
Professional Working
English
Native or Bilingual
French
Elementary
Timeline
Chiropractic Administrative Assistant
Masud Hasan
05.2021 - 08.2023
New York University
Bachelor of Arts from United States Government And Politics
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