Sofya Kuzmenko
Port Charlotte
Summary
Dependable and detail-oriented professional with a strong background in sales and extensive customer service experience. Proven ability to build strong relationships with clients, leading to increased sales and customer satisfaction. Highly skilled in effective communication, using a creative and emotionally intelligent approach to connect with individuals. Collaborative team player, quick to learn new skills and eager to expand expertise through valuable workforce experience.
Overview
10
10
years of professional experience
Work History
Store Associate
Men's Palace
10.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Server
Jacaranda Trace
09.2022 - 09.2024
- Served elderly personnel lunches and diner
- Put together to-go orders and carried them out
- Set preparations for the dining room
- Worked holidays to assist when needed
Server
Denny’s
01.2021 - 01.2022
- Waited on tables, served customers their meals and drinks
- Prepared salads, drinks, and milkshakes in time of need
Receptionist
East Padden Animal Hospital
01.2021 - 12.2021
- Scheduling and managing appointments
- Addressing clients' concerns and complaints with compassion and empathy
Cashier/Deli department
Albertsons
01.2020 - 12.2020
- Specialized in customer service
- Prepared food in the service deli
Sales Representative
Direct Processors
01.2018 - 12.2018
- Called multiple small businesses across the US selling credit card processing machines
- Started off as a marketer and got promoted to a closer
- Achieved the honor of being number 2 in the Vancouver and Portland office
Cashier
Wendy’s
01.2016 - 12.2017
- Team player that helped close every night with the crew
- Operated the cash register with proficiency
Administrative Assistant
Branding Tools Inc
01.2015 - 12.2015
- Coordinated daily and weekly schedules and monthly calendar obligations
- Maintained all office files, both electronically and through hard copies
- Processed and tracked employee time sheets
Education
High School Degree -
Summit View High School
Brush Prairie, WASkills
- Adaptable Learner
- Training
- Development
- Constructive Learning Approach
Timeline
Store Associate
Men's Palace
10.2024 - Current
Server
Jacaranda Trace
09.2022 - 09.2024
Server
Denny’s
01.2021 - 01.2022
Receptionist
East Padden Animal Hospital
01.2021 - 12.2021
Cashier/Deli department
Albertsons
01.2020 - 12.2020
Sales Representative
Direct Processors
01.2018 - 12.2018
Cashier
Wendy’s
01.2016 - 12.2017
Administrative Assistant
Branding Tools Inc
01.2015 - 12.2015
High School Degree -
Summit View High School
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