Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registration Coordinator
Johns Hopkins Hospital
04.2023 - Current
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Maintained confidentiality of patient data and condition to safeguard health information.
Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Worked closely with patients to deliver excellent and direct individualized patient care.
Delivered excellent patient experiences and direct care.
Worked with patients to schedule tests and procedures.
Upheld confidentiality requirements and regulatory compliance guidelines.
Provided support and guidance to patients and families to navigate healthcare systems.
Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
Organized discharge planning for home care and rehabilitation care stays to ease patients' transition from hospital.
Answered incoming calls, scheduled appointments and filed medical records.
Verified patient insurance eligibility and entered patient information into system.
Greeted and assisted patients with check-in procedures.
Communicated with patients, ensuring that medical information was kept private
Scheduled surgeries, managed pre-certifications and verified insurance coverage
Lab Assistant
BioReference Laboratories
03.2019 - 08.2022
Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
Managed specimen sample handling, receiving, storage and inventory.
Maintained lab by calibrating equipment and cleaning surfaces and items used.
Demonstrated flexibility working in a fast-paced and ever-changing environment.
Logged samples correctly into computerized tracking system.
Worked closely with lab staff on special projects.
Learned multiple molecular biological techniques.
Certified Medical Assistant
SeniorHomes
04.2020 - 02.2022
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Nursing Assistant
Core Wood Care
03.2018 - 02.2019
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Transported patients between rooms and appointments or testing locations.
Professor
Shandong University
09.2013 - 02.2015
Researched and selected course texts and supplemental learning materials.
Instructed and evaluated students in classroom in alignment with college mission by incorporating innovative teaching and learning strategies.
Used different learning modes and types of technology to engage students in achieving learning outcomes.
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
Developed diversified course curriculum to meet regulatory standards and support learning objectives.
Researched and selected course texts and supplemental learning materials
Education
Bachelor of Science - Biology
South Carolina State University
Orangeburg, SC
05.2012
Skills
Accounts Payable and Accounts Receivable
Directing Team Members
Computerized Maintenance Management Systems
Electronic Filing System
Procedures Scheduling
Insurance Eligibility
HIPAA Guidelines
Customer Experience
Registration Coordination
Office Administration
Languages
French
Full Professional
Certification
CNA - Certified Nurse Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
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