Call Center Management, Service & Sales
Blue Diamond Industries Corp
08.2008 - 11.2012
- Company Overview: Wireless For Business
- Led calls with team members to establish & achieve customer scheduling goals
- Created & directed sales team training & development programs
- Shared savings information with customers while making personal recommendations
- Built relationships with customers and the community
- Maintained friendly, engaging & professional customer interactions
- Worked on B2B projects for AT&T, Cricket, T-Mobile, Sprint & Verizon indirect wireless dealers
- Wireless For Business