Soha Mostafa
Summary
20 Years + in Airline Industry in both retail and wholesale sector
With high scale in communications and problem solving with efficiency
Great communicator and team player
Highly dedicated to work with taking on hard tasks and high level of accomplishment ,when put in a leading position
Overview
26
26
years of professional experience
1
1
Certification
Work History
Denver Office Manager
CTS/Mondee
03.2017 - Current
Manage Accounts ,make sales calls ,get new accounts
liaison between agents and airlines to help solve agents problems,including but not limited to schedule changes,name corrections.. etc
Travel Consultant
Skylink Travel/Mondee
08.2011 - 02.2017
Maintaining agents account and helping them to increase their sale by solving their problems and answering their questions..for groups and individuals
Travel Agent
Cyrus Travel
02.2000 - 07.2011
Dealing with Agents and costumers(whole sale and retail)
Helping them to get the best deal
Solving Debit memos with the Airlines
Issuing tickets
Doing ARC reports weekly
Travel Agent
Picasso Travel
11.1999 - 01.2000
Handling Travel Agents needs in getting best deals and getting their problem solved
Travel Agent
Transtour Express
08.1998 - 07.1999
Helping costumers with their travel needs..such as Airline tickets domestic and international and packages
Education
Bachelor of German Guidance - Tourism
Faculty of Tourism & Hotels
Cairo,EgyptHigh School Diploma -
German School
Cairo,EgyptSkills
1-Fluent in speaking,reading and writing Arabic,English and Deutsch(German)
2-Working on several GDS,such as Amadeus,Sabre and Apollo
Certification
High School Diploma Arabic and German
Bachelor degree in Tourism& Hotels Management
Instituto Cervantes-Centro Cultural Espanol
Certificate of Achievement from Sabre
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
German
Native or Bilingual
Timeline
Denver Office Manager
CTS/Mondee
03.2017 - Current
Travel Consultant
Skylink Travel/Mondee
08.2011 - 02.2017
Travel Agent
Cyrus Travel
02.2000 - 07.2011
Travel Agent
Picasso Travel
11.1999 - 01.2000
Travel Agent
Transtour Express
08.1998 - 07.1999
Bachelor of German Guidance - Tourism
Faculty of Tourism & Hotels
High School Diploma -
German School
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