Sohaa Salim
Tracy,CA
Summary
Seasoned customer service professional with warm, friendly demeanor and a proven ability to build trust and rapport with diverse clients. Known for exceptional attention to detail, ensuring accuracy in orders, documentation, and information delivery. Quick learner who eagerly adapts to new products, systems, and processes, consistently meeting and exceeding performance expectations. Strong team player with excellent communication, problem-solving, and multi-tasking skills, committed to delivering outstanding service and contributing to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Retail Associate
PGA Tour Superstore
10.2023 - Current
- Assisted customers in selecting equipment and apparel.
- Maintained store displays to ensure an organized shopping environment.
- Processed transactions accurately using point-of-sale systems.
- Managed inventory levels using warehouse management systems effectively.
- Trained new associates on operational procedures and best practices.
Education
Lincoln High School
San Leandro, CASkills
- Customer service
- Point-of-sale systems
- Inventory management
- Visual merchandising
- Effective communication
- Team collaboration
- Attention to detail
- Adaptability
- Reliability
- Self-directed learning
References
References available upon request.
Timeline
Retail Associate
PGA Tour Superstore
10.2023 - Current
Lincoln High School