Sohail Shaheedi
London
Summary
A highly competent and enthusiastic individual with extensive experience in retail environments. Possesses strong communication and customer service skills, with a proven ability to generate innovative solutions to challenges. Currently seeking a retail position to utilize and further develop my skill set.
Overview
11
11
years of professional experience
Work History
Sales Advisor
Mega Games
London
07.2019 - Current
- Provided personalized customer service by assisting with product inquiries, locating items, and offering tailored recommendations to enhance the shopping experience.
- Managed checkout processes, ensuring transactions were handled efficiently to minimize customer wait times and maintain a positive shopping atmosphere.
- Oversaw stock levels, conducted regular inventory checks, and assisted with stock rotation to ensure product availability and reduce waste.
- Contributed to the store's visual merchandising, creatively displaying products to attract customers and drive sales.
- Maintained a clean and safe shopping environment, regularly inspecting the shop floor, and adhering to health and safety standards.
Business Admin and Support
Shuraa Management Consultancy
London
05.2016 - 06.2019
- Efficiently handled administrative tasks, including responding to emails and phone calls, ensuring smooth communication with clients and partners.
- Organized and coordinated meetings, working closely with stakeholders to optimize schedules and secure suitable venues.
- Maintained comprehensive records of business transactions, ensuring data accuracy and easy retrieval for business operations.
- Assisted in financial management, including processing invoices and contributing to budget preparation, supporting the company's financial planning.
Sales Advisor
Addidas
Wembley Designer Outlet
10.2013 - 04.2016
- Delivered top-notch customer service, leveraging in-depth product knowledge to assist customers with their purchase decisions and boost sales.
- Built strong rapport with customers, quickly understanding their needs, and providing solutions that led to repeat business.
- Ensured the store's presentation was always aligned with brand standards, creating a visually appealing shopping environment.
- Stay updated on current promotions and product offerings, effectively communicating these to customers to enhance their shopping experience.
Education
Personal & Career Development Course -
Spear
Hammersmith04.2014
ESOL Entry 3 Literacy and Reading -
Ealing, Hammersmith And West London College
London08.2012
Skills
- Strong customer service orientation
- Fluent in English, Persian, Pashto, and Urdu
- Proficient in Microsoft Office and retail software
- Highly versatile in team settings, capable of collaborating effectively with colleagues as well as working independently to achieve goals
- Quickly adapts to new products and business offerings, ensuring high-quality service delivery
Hobbies and Interests
Health and fitness enthusiast with a particular interest in weight training. Enjoys reading health magazines and staying informed on topics related to human biology.
References
Available on request.
Timeline
Sales Advisor
Mega Games
07.2019 - Current
Business Admin and Support
Shuraa Management Consultancy
05.2016 - 06.2019
Sales Advisor
Addidas
10.2013 - 04.2016
Personal & Career Development Course -
Spear
ESOL Entry 3 Literacy and Reading -
Ealing, Hammersmith And West London College